Comunicação da equipe de enfermagem com a família do paciente

Abstract

to analyze the information received by the family from patients interned in intensive care units about their clinical condition and arguing with the nursing team possibilities of new strategies of interventions to theses patients' relatives. Research was carried out in a university hospital institution. Investigated individuals were patients' family and nursing team. For data collection it was used sixty hours of participant observation and ten semi-structured interviews, beyond the creation and generation of the movie based on field's diary notations. For data analysis it was used thematic content analysis. Resulting categories were: the communication and the nursing and the care with the family. It was concluded that the nursing care as one complex practice that exceeds the use of techniques and/or technology, implies the necessity of an efficient communication potential.

Communicative process in the emergency department between nursing staff and patients: social representations

“…It is emphasized that the difficulties of communication with patients/companions are often cited by nursing staff and, as a way to protect themselves, nursing technicians tend to provide the least amount of information possible, requesting the presence of nurses in many of the interactions required (12) . Another aspect to be considered is that, for some nurses, the social, economic and cultural differences have been perceived as communication barriers.…”

“…The right of family to information about the clinical and psychological condition of their relative, though assured by the Code of Ethics for Professional Nursing and the Brazilian Constitution, does not always occur (12) .…”

“…Work overload, lack of time, the priority given to the work routines over the interaction with the patient, lack of training and the exclusion of the family in the process of care for the patient, are negative aspects (12) .…”

Prática Da Humanização Na Visita Em Unidade De Terapia Intensiva

“…Conforme afirmam Casanova e Lopes, (18) o horário da visita não é utilizado pelos integrantes da equipe de enfermagem como uma oportunidade de comunicação e diálogo com o paciente e o seu familiar, sendo necessário o desenvolvimento de estratégias de escuta para reverter esta situação.…”

A visita de familiares em unidades intensivas na ótica da equipe de enfermagem

“…O horário da visita não é utilizado pelos integrantes da equipe de enfermagem como uma oportunidade de comunicação e diálogo com o paciente e o seu familiar (17) . A compreensão da equipe de saúde acerca do sentimento dos familiares quando da internação na UTI é necessária para direcionar suas ações (18) .…”