Estilos de administração do conflito entre enfermeiros(as): validação de instrumento

Abstract

The present study has as an object the modalities of conflict administration adopted by nurses in professional praxis. Considering the Management Grid Theory (BLAKE & MOUNTON, 1978), the conflict can be solved in different levels of quality or even, not solved, influenced by the manager behavior model. It is intended to identify nurses managing styles in conflict administration, analyzing their interactions. A questionnaire composed with 25 items, in its majority of popular adagios which express the five basic models of the Management Grid, has been tested. The research was run at the Rio de Janeiro State University Pedro Ernesto University Hospital from June, 1996 to August, 1997, and descriptive method and check-list schedule type functional analysis technique have been used. The factorial analysis of items has showed an occurrence of eight interdependent factors which designing the following styles that have been adopted by nurses: confrontation, negotiation, facing, conciliation, manipulation, acceptance, submission and withdrawing. The authors recommend data collect instrument revalidation.

Características pessoais e profissionais de enfermeiros com funções administrativas atuantes em um hospital universitário

“…Other researches carried out with nurses also mostly point out stable unions (9) . While an investigation, in the same field as this investigation, describes a contrary movement from what is expected throughout the years, 46% of stable unions and 54% of unstable unions (10) , reflecting on modern society's profile, the concept of family can be observed as changing regarding the need for the stable union through a religious or lawful marriage.…”

“…Nurses with less experience time, less than 6 years, have few managing position opportunities. There are studies with nurses with no managing functions (10) mentioning a professional exercise time of 2 to 5 years for 46% of nurses, 6 to 9 years for 38% and above 9 years to 16%.…”