2020
DOI: 10.1590/1980-265x-tce-2019-0276
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Experiences of Immigrant Women Accessing Health Care in Punta Arenas, Chile

Abstract: Objective: to understand the experience of immigrant women on access to health care in the city of Punta Arenas, Chile. Method: a qualitative, exploratory, and descriptive approach study, in which 13 immigrant women took part. Data collection was carried out between March and July 2019, through four different focus groups. A thematic analysis was carried out. Results: from the analysis of the participants' narratives, the following categories emerged, detailed and analyzed in the light of other studies relat… Show more

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Cited by 5 publications
(5 citation statements)
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“…It should be noted that in the case of the participants in this study, free access to the health system was highlighted as one of the factors that favor the adaptation process. This result differs from that found in a study carried out with immigrant women in Chile 25 , starting with the fact that health services are not public there. Furthermore, even though they paid, some participants reported discrimination in the treatment received and lack of personal care, resulting in late consultations due to health complications, making it difficult to adapt to the new socio-sanitary context.…”
Section: /14contrasting
confidence: 99%
“…It should be noted that in the case of the participants in this study, free access to the health system was highlighted as one of the factors that favor the adaptation process. This result differs from that found in a study carried out with immigrant women in Chile 25 , starting with the fact that health services are not public there. Furthermore, even though they paid, some participants reported discrimination in the treatment received and lack of personal care, resulting in late consultations due to health complications, making it difficult to adapt to the new socio-sanitary context.…”
Section: /14contrasting
confidence: 99%
“…The primary findings show that health systems in Latin American countries and professional activities with immigrants/refugees are determined by the hegemonic, curative and disease-centered biomedical model (Aizenberg et al, 2015). In addition, there is lack of formal health policies aimed at caring for immigrants/refugees (Aizenberg et al, 2015), adequate infrastructure, inputs, and human resources for care (Barbosa et al, 2020;Duden & Martins-Borges, 2021), and health services that are more articulated and less bureaucratic (Carneiro-Junior et al, 2018;Carneiro-Junior et al, 2022;Motizuki et al, 2019;Ojeda et al, 2020). As a consequence, immigrants/ refugees face difficulties accessing health services (Aizenberg et al, 2015;Arcos et al, 2018;Calderón et al, 2020;Giraldo et al, 2021;Ramírez-Santana et al, 2019), especially primary care services (Pedrozo et al, 2021;Pinto et al, 2019), compelling them, especially undocumented ones, to extensivily use emergency units as a gateway (Agudelo-Suárez et al, 2022;Barreto et al, 2019;Giraldo et al, 2021;Pedrozo et al, 2021).…”
Section: Theme (I) Macro-context Of Healthcarementioning
confidence: 99%
“…Providers Unpreparedness. Providers do not feel prepared and secure to meet the health demands of immigrants/refugees (Barreto et al, 2019;Bernales et al, 2017;Calderón et al, 2020;Delamuta et al, 2020;Motizuki et al, 2019;Ramírez-Santana et al, 2019), recognizing the lack of experience and cultural skills to work with this population (Duden & Martins-Borges, 2021;Ojeda et al, 2020) and establish a welcoming acceptance (Duden & Martins-Borges, 2021;Motizuki et al, 2019), based on an effective communication process (Barreto et al, 2019;Duden & Martins-Borges, 2021).…”
Section: Theme (Ii) Closer Context To Health Carementioning
confidence: 99%
“…Isso desafia o poder público e os profissionais de saúde a buscarem meios que possam favorecer a identificação de iniquidades sociais decorrentes de uma série de vulnerabilidades experienciadas em diversos contextos de vida do imigrante e sua família, com vistas a dirimi-las 24. Salienta-se que no caso dos participantes deste estudo, o acesso gratuito ao sistema de saúde foi destacado como um dos fatores que favorece o processo de adaptação. Este resultado difere do encontrado em estudo realizado com mulheres imigrantes no Chile 25 , a começar pelo fato de que lá os serviços de saúde não são públicos. Ademais, mesmo pagando, algumas participantes relataram discriminação no tratamento recebido e atendimento despersonalizado, resultando em consultas tardias diante de intercorrências na saúde, dificultando a adaptabilidade ao novo contexto socio-sanitário.…”
Section: /14unclassified