Development and Evaluation of Mobile Application for the Prevention of Musculoskeletal Risks in Nursing Work

Abstract

Objective: to develop a multi-platform mobile application for the prevention of musculoskeletal risk factors related to nursing work in a hospital unit and to evaluate the usability criteria with nurses and computer professionals. Method: technological production study for the development of a mobile application, following the phases of software engineering: analysis of requirements, design and specification, construction, internal tests, maintenance and external evaluation. The product was evaluated for usability by nurses from public hospital units in the city of Rio de Janeiro (Brazil). The System Usability Scale instrument was used for the evaluation of the nurses and the instrument of heuristics of compliance of digital interfaces was used with the informational technology professionals. The application development period lasted from Results: the evaluation data showed that the application shows agreement and compliance with the principles of usability in the criteria of effectiveness, efficiency and user satisfaction, however, the evaluators suggest that the application's functionalities should be simplified. Conclusion: the application was designed as a care strategy for the nursing professional, considering the musculoskeletal risks which they are exposed to in their professional activities. The development and evaluation methods were satisfactory and the proposed objectives were achieved. RESUMOObjetivo: desenvolver aplicativo móvel multiplataforma na prevenção dos fatores de riscos osteomusculares relacionados ao trabalho de enfermagem em unidade hospitalar e avaliar com enfermeiros e profissionais de informática os critérios de usabilidade. Método: pesquisa de produção tecnológica para o desenvolvimento de aplicativo móvel, seguindo as fases de engenharia de software: análise de requisitos, projeto e especificação, construção, testes internos, manutenção e avaliação externa. O produto foi avaliado quanto à usabilidade por enfermeiros de unidades hospitalares públicas da cidade do Rio de Janeiro (Brasil). Utilizaram-se para a avaliação dos enfermeiros o instrumento System Usability Scale e para os profissionais de informática, o instrumento de heurísticas de conformidade de interfaces digitais. O período de desenvolvimento do aplicativo ocorreu de novembro de 2017 a março de 2018 e a avaliação de usabilidade de março a maio de 2018. Resultados: os dados da avaliação demonstraram que o aplicativo apresenta concordância e conformidade com os princípios de usabilidade nos critérios de efetividade, eficiência e satisfação do usuário, entretanto, os avaliadores sugeriram simplificações das funcionalidades do aplicativo. Conclusão: o aplicativo foi concebido como estratégia de atenção ao trabalhador de enfermagem, considerando os riscos osteomusculares a que estão expostos em suas atividades profissionais. Os métodos escolhidos para desenvolvimento e avaliação foram satisfatórios para atingir-se os objetivos propostos.

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