2016
DOI: 10.1590/1807-57622015.0500
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Pacientes difíceis na atenção primária à saúde: entre o cuidado e o ordenamento

Abstract: This study was aimed to understand nurses and doctors ethical deliberation related to difficult patients in Primary Health Care (PHC). It used a comprehensive approach, based in the methodological theoretical framework of deliberative Bioethics, using semi-structured interviews and practical wisdom as the analytical category. Seventy PHC professionals in São Paulo were interviewed between 2002 and 2010. The results show that intermediary courses of action tend to a trade-off between two values: care and planni… Show more

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Cited by 9 publications
(11 citation statements)
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References 9 publications
(14 reference statements)
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“…In seeking to understand nurses' moral deliberation in the face of an ethical problem in child health practice in the FHS, their deliberation tends towards intermediate courses of action. This finding Recommending the name of another artificial/ animal milk Child welfare Meeting the mother's work needs is similar to results of a study conducted with nurses in São Paulo, who were facing an ethical problem involving an adult patient (19) . In view of the conflict between the two values, child welfare versus meeting the mother's work needs, the concern to preserve the value of child welfare was predominant among interviewees.…”
Section: Discussionsupporting
confidence: 82%
“…In seeking to understand nurses' moral deliberation in the face of an ethical problem in child health practice in the FHS, their deliberation tends towards intermediate courses of action. This finding Recommending the name of another artificial/ animal milk Child welfare Meeting the mother's work needs is similar to results of a study conducted with nurses in São Paulo, who were facing an ethical problem involving an adult patient (19) . In view of the conflict between the two values, child welfare versus meeting the mother's work needs, the concern to preserve the value of child welfare was predominant among interviewees.…”
Section: Discussionsupporting
confidence: 82%
“…Também pode-se observar um número elevado de usuários que buscam atendimento frequentemente na APS. É necessário identificar e caracterizar quem são esses usuários de forma a ter seu diagnóstico revisto e reavaliado 27 , de maneira a compartilhar as experiências, analisar os casos e planejar formas para lidar com tais situações 28 . Entender a demanda espontânea através dos MC, que é um dos elementos importantes da CIAP, fornece maior conhecimento sobre como e porque os usuários utilizam os serviços de saúde, o que possibilita a ampliação do acesso e uma resposta à demanda de maneira mais direcionada 15 .…”
Section: Discussionunclassified
“…Apesar da estratégia saúde da família ter se expandido significativamente nesses últimos anos, seus impactos sobre a reorganização dos serviços ainda não se fizeram sentir complementamente entre as mulheres que foram entrevistadas para esta pesquisa (ZOBOLI, SANTOS, SCHVEITZER, 2016).…”
Section: Para O Enfermeirounclassified