2021
DOI: 10.1590/1806-9649-2020v28e5305
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Maturity and level of knowledge management in the company: an application of Nonaka and Takeuchi model and Fuzzy Logic

Abstract: This paper aims to understand how the interconnection between the tacit and explicit dimensions of knowledge impacts knowledge management and its degree of maturity. Knowledge management maturity is understood as the ability firms are expected to have in order to exercise (to some degree) the skills required to manage knowledge internally. Nonaka and Takeuchi (N&T) model of organizational knowledge management was applied to a sample of companies (segmented by size) from the states of São Paulo, Minas Gerai… Show more

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Cited by 5 publications
(3 citation statements)
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References 20 publications
(29 reference statements)
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“…We did 12 questions: 4 related to general data and 8 related to the SECI dimensions based on the study by Arantes and colleagues and Gonzalez and colleagues [7,12]. In addition, the questions were reworded to make them easier to understand for all company's employees, who had different levels of education.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…We did 12 questions: 4 related to general data and 8 related to the SECI dimensions based on the study by Arantes and colleagues and Gonzalez and colleagues [7,12]. In addition, the questions were reworded to make them easier to understand for all company's employees, who had different levels of education.…”
Section: Methodsmentioning
confidence: 99%
“…Personal knowledge emerges from information, interpretation, reflection, and experience in a particular situation. The personal knowledge (explicit and tacit) must be externalized to create organizational knowledge [7]. Knowledge creation is a synthesizing process by which individuals interact with each other in the organization (internal), external individuals, and the environment (external) to transcend emerging contradictions that the organization faces [8].…”
Section: Introductionmentioning
confidence: 99%
“…Nonaka, Toyama, & Konno, 2000). Sharing and externalizing personal knowledge help in creating and developing organizational level knowledge (Arantes, Martinelli Junior, Viegas, & Rohenkoh, 2021). In the organizational world, the engine of knowledge creation passes through a four stage conversion process, as per Nonaka's SECI model figured below: According to l. Nonaka, Takeuchi, and Umemoto (1996), the vision of the organization and the culture of the organization are the bedrock of knowledge from which comes tacit knowledge, whereas, on the other hand, technology provides explicit knowledge of the organization.…”
Section: Knowledge Conversionmentioning
confidence: 99%