2020
DOI: 10.1590/1413-82712020250314
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As Habilidades Sociais de Enfermeiras Gestoras em Equipes de Saúde da Família

Abstract: Resumo A pesquisa, de natureza descritiva, investigou o repertório de habilidades sociais de enfermeiras responsáveis pela gestão de equipes de Saúde da Família. Foi aplicado o Inventário de Habilidades Sociais (IHS-Del Prette) e foram realizadas entrevistas semiestruturadas visando obter a autopercepção das oito participantes acerca de seus recursos e déficits nessas habilidades, sobretudo no que concerne às exigências do trabalho em atenção primária. Os resultados médios do grupo de gestoras foram analisados… Show more

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Cited by 7 publications
(9 citation statements)
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“…In the skills category, the theme “emotional preparation” was valued, as the participants indicate that the position of manager is the depository of the tension of several and different agents with whom they need to deal with to achieve the health services’ objectives. These data are corroborated with the research of Marinho and Borges (2020) who, when investigating the social skills of FHS managers, identified the skills for problem-solving and conflict management as self-perceived forces by these professionals, even though most of the participants considered these deficiencies to be overcome. Also, the study by Fernandes et al (2019) identified competencies related to the mobilization of cognitive and affective resources the ability to adapt to different situations, conduct confrontations, adjust to different contexts, and have creative and innovative initiatives.…”
Section: Discussionsupporting
confidence: 77%
See 1 more Smart Citation
“…In the skills category, the theme “emotional preparation” was valued, as the participants indicate that the position of manager is the depository of the tension of several and different agents with whom they need to deal with to achieve the health services’ objectives. These data are corroborated with the research of Marinho and Borges (2020) who, when investigating the social skills of FHS managers, identified the skills for problem-solving and conflict management as self-perceived forces by these professionals, even though most of the participants considered these deficiencies to be overcome. Also, the study by Fernandes et al (2019) identified competencies related to the mobilization of cognitive and affective resources the ability to adapt to different situations, conduct confrontations, adjust to different contexts, and have creative and innovative initiatives.…”
Section: Discussionsupporting
confidence: 77%
“…An investigation into the social skills of FHS team managers demonstrated the relevance of these to manage resources such as empathy, assertiveness, expression of feelings, and solving problem-solving, also demonstrating that the participants had greater difficulties in communicating and mediating interpersonal conflicts (Marinho & Borges, 2020). Regarding the preparation of managers for conflict resolution, an investigation found good results with students from a course that offered them theoretical and practical tools to develop dialogic experiences in the daily work in Primary Health Care Units (Gouvêa & Casotti, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Mais especificamente, o IHS-II ainda fornece dados sobre os fatores. A conversação assertiva relaciona-se com as capacidades de o sujeito demonstrar assertividade e clareza na maneira que se comunica (Marinho & Borges, 2020). Por sua vez, a desenvoltura social interliga-se com as habilidades de adaptação em contextos sociais diversos (Cerutti & Wagner, 2014).…”
Section: Habilidades Sociaisunclassified
“…Considerando isso, as habilidades sociais são importantes para realização e satisfação profissional. Boas habilidades sociais se traduzem em uma comunicação inteligível, empática e compreensiva, que permite que os usuários sintam suas preocupações e dificuldades acolhidas (Marinho & Borges, 2020).…”
unclassified
“…Além das habilidades técnicas assistenciais e administrativas, as mudanças que o perfil profissional perpassa no decorrer dos anos, tem exigido diferenciais, relacionados a habilidades emocionais e sociais dos enfermeiros, tanto para sua atuação assistencial como gerencial, entre elas: a comunicação, a assertividade, a empatia, a civilidade, a capacidade de expressar sentimentos positivos, entre outras (MARINHO, 2018).…”
Section: Introductionunclassified