Diffusion of operational capabilities knowledge: The social skills perspective

Abstract

Paper aims: This paper aims to understand how the social skill of managers influence the diffusion of operational capabilities in food and auto parts manufacturing networks.Originality: There are taken-for-granted beliefs that its diffusion is based on replicating or transferring resources and practices from one site to another. This study is one of the first ones to discuss operational capability and socially skilled actors.Research method: Two polar cases were analyzed through the Strategic Action Fields perspective based on a qualitative perspective and 17 in-depth interviews. Main findings:Results demonstrate that diffusion of capability among various actors in subsidiaries will depend on a series of multidimensional factors that influence this process as the stability, state, and relationship between fields. Moreover, members tend to adopt a logic (perception of the world) that reflects the point of view of the group, and from this, the actors construct their narratives, recognize the legitimacy and justify their actions. Implications for theoryand practice: These perspectives have scarcely been explored in Operations management till today and shall open a new dialogue between Operations Strategy and Organization Studies. It offers practical guidance for diffusing and deploying operational capabilities.

Transformations in female representations in beer advertisements: a Strategic Actions Fields perspective

“…This dynamic has a negative aspect, as it makes it possible to reproduce the domination of some groups over others. The positive side is the construction of shared meanings that stabilizes competition and enables the functional division of labor (Candido et al, 2017;Biazzin et al, 2020).…”