2017 Help me understand this report
OSTERMANN, Ana Cristina; OLIVEIRA, Maria do Carmo Leite de. Você está entendendo? Contribuições dos estudos de fala-em-interação para a prática do teleatendimento. Campinas: Mercado de Letras, 2015.
Abstract: ; OLIVEIRA, Maria do Carmo Leite de. Você está entendendo? Contribuições dos estudos de fala-em-interação para a prática do teleatendimento. Campinas: Mercado de Letras, 2015.
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