Smart government: analysis of dimensions from the perspective of public managers

Abstract

<jats:p>Resumo Estudos recentes apontam que o conceito de governo inteligente e suas respectivas dimensões ainda não estão consolidados. Considerando a importância do tema para a eficiência da atividade pública, seu entendimento e seu reconhecimento para a gestão pública são questões que devem ser mais bem exploradas. Com tal intuito, este estudo traz uma contribuição original ainda não abordada na literatura, apresentando uma análise do reconhecimento, da importância e da aplicação das referidas dimensões sob a perspectiva de gestores públicos. A partir de uma abordagem qualitativa e exploratória, operacionalizada por meio de entrevistas com gestores públicos do Sul do Brasil, buscou-se identificar dimensões de governo inteligente reconhecidas e aplicadas na gestão pública. Os resultados reconhecem a importância do conceito e sua aplicação e benefícios na administração pública e apontam as dimensões com maior influência e importância no processo, com destaque para a cultura organizacional e a organização de dados e informações públicas.</jats:p>

Conceptualizing smart citizen: relationships and reciprocity with smart government

“…Smart government networks and organizations (such as a city, town or country) will leverage cutting-edge nanotechnologies as well as novel techniques to understand their residents and communities better (Lemke et al, 2020a(Lemke et al, , 2020b. To improve public sector decision-making, "smart governments" must be able to sense and respond to the environment by collecting data and turning it into knowledge (Melati and Janissek-Muniz, 2020). In conclusion, a smart government has the ability to enhance decision-making through the application of contemporary ICT methodologies to increase effectiveness, efficiency, transparency and accountability.…”

“…Agility is a technique that was first used in the software development sector and has subsequently spread throughout other industries. Then, governance with technology created the concept of e-government (Melati and Janissek-Muniz, 2020), and now, the majority of nations around the globe are making concessions to advance e-governance. The UN started conducting an e-government (Addo and Senyo, 2021) survey to determine each country's level of advancement under this paradigm.…”

Intelligence in public management: an analysis from an institutional perspective

“…Each of the four legitimation categories has great relevance for intelligence in public management. In order to contribute to their consolidation as predecessor constructs toward the institutionalization of intelligence in public management, these categories were linked, based on the area theory, to the ten dimensions of intelligence validated by public managers (Melati & Janissek-Muniz, 2020). The exception of the dimension "social engagement" (D09) is noteworthy.…”

“…On the other hand, more recent investigations demonstrate that a set of conditions is necessary to achieve the highest level of intelligence in government. This set of conditions may be organizational, technological, and human (Mu, Haershan, & Wu, 2022) and may explain the low applicability of the dimensions of intelligence in government (Melati & Janissek-Muniz, 2020). In addition, some studies point to the need for theoretical advances in the area of intelligence in the public sector concerning its institutionalization since the barriers to the transition and structuring of a smart government seem less technological and more institutional Salvador & Ramió, 2020;Vieira & Alvaro, 2018;WeiWei & WeiDong, 2015).…”

Opportunities and Challenges of Using Blockchain Technology in Government Accounting in Brazil

“…Therefore, this work identifies the main opportunities and challenges of using blockchain in Brazilian government accounting. It observes the current context where the public sector seeks agility, quality, and accountability to administrative practices by resorting to smart and electronic government, using technology to organize public data (Melati & Janissek-Muniz, 2020). The volume of thousands of daily transactions in the Brazilian Integrated System of Federal Government Financial Administration (SIAFI), to mention only one of the systems in government accounting, is a crucial element in this context, requiring technologies for more transparency and quality of information.…”