Case study research: opening up research opportunities

Takahashi, Adriana Roseli Wünsch; Araújo, Luís

doi:10.1108/rausp-05-2019-0109

Cited by 52 publications

(41 citation statements)

References 20 publications

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“…A multi-case study was conducted. This strategy is useful to comprehend the theoretical phenomena studied in a holistic way, enabling crossing information and evidence among cases (Takahashi and Araujo, 2019; Yin, 2015) for greater robustness in theory development (Eisenhardt and Graebner, 2007). Thus, the multi-case study enabled the understanding, detailing and description of the characteristics (Yin, 2016) inherently to the formation of social enterprises through creation and discovery theories and, more precisely, the interconnection between these theories for the emergence of a mixed theoretical approach.…”

Section: Methodological Structurementioning

confidence: 99%

Overcoming the theoretical duality on social enterprise formation

Nascimento

Salazar

2020

JEEE

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Purpose Nowadays, creation and discovery theories are the two main theoretical approaches supporting the studies on the emergence of enterprises and some scholars analyze these theories in isolation. In addition, studies that investigate the emergence of social enterprises based on these theories together are scarce. This paper aims to analyze if and how discovery and creation theories can coexist in the formation process of social enterprises. Design/methodology/approach A multi-case study based on semi-structured interviews with the founders of eight Brazilian social enterprises was conducted. Findings From the results, it is identified that there is a continuous process between discoveries and creations that lead to the maturation of the initial idea and, consequently, to the formation of a social enterprise. Therefore, a continuous process model between discovery and creation of opportunities in the formation of a social enterprise (i.e. a mixed theoretical approach) is proposed, going beyond a theoretical duality between creation or discovery. Originality/value This study helps to overcome limitations inherent in both discovery and creation theories, proposing a mixed theoretical approach. This new theoretical approach praises the existence of new paths to understand the emergence of social enterprises, by overcoming the theoretical duality between creation or discovery of opportunities, i.e. a new understanding of an integrating process rather than a dichotomous one.

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Section: Methodological Structurementioning

confidence: 99%

Overcoming the theoretical duality on social enterprise formation

Nascimento

Salazar

2020

JEEE

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“…This article presents a checklist comprised of four phases: foundation phase, prefield phase, field phase, and reporting phase. Takahashi and Araujo (2019) The case study approach has been widely used in management studies and the social sciences more generally. This paper aims to discuss opening up research opportunities in case study research, its various applications, as well as the criteria for rigour and validity.…”

Section: Rigour In Case Studymentioning

confidence: 99%

Rigour in the Management Case Study Method: A Study on Master's Dissertations

Varela¹,

Lopes²,

Rodrigues³

2021

EJBRM

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Many authors argue that the case study is a valid and advantageous research method for certain studies, having been used as a method of academic research in the field of social sciences as well as in management. This research method is an integrated system and offers the opportunity for a holistic view that combines data collection methods such as archival searches, interviews, questionnaires and observation. The data collection needed to build a case study is labour-intensive, can last months or even years, and data overload seems almost inevitable. The case study is an empirical inquiry that investigates a contemporary phenomenon within a real-life context. In this research method, qualitative data usually predominates, but quantitative data often appears in case studies. Some research studies consider the case study to be a research method for validating and constructing theory. Other research highlights that all social science studies must start with a theory based on a review of the literature relating to the subject under investigation and this theory must then be validated through the study of a specific object, phenomenon or social problem. The key point is that before a theory can be validated, it must be constructed. In other words, a theory or theoretical framework first emerges not through a deductive process but through the inductive approach of studying an empirical case or object, and finally all theories are initially based on a case or object. This type of research has traditionally been considered soft, due to the inexistence of criteria that allow to evaluate its validity as a method to study a phenomenon in its real context. The present work is part of this theme and intends to contribute to diminish the perception about the lack of rigour associated with the case study. The present research focuses on the analysis of the methodological rigour of defended master's dissertations. In this context an investigation was undertaken of master's dissertations in the management area of a higher education management institution that use the case study as the research method. In order to achieve our goals, four hundred and forty-two master's dissertations defended in management scientific master's degrees in a Portuguese higher education institution which specializes in the area of economic and business sciences were analysed. The results of the qualitative research indicate that 40.0% of the dissertations focus on case studies. The results obtained lead us to conclude that in general the dissertations analysed present a high level of methodological rigour with respect to the object of study and a moderate level with respect to data analysis and results. The most critical aspects are the way data are collected, namely the use of multiple sources of evidence in less than half of the cases, which makes triangulation of data impossible.

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“…In accordance with the nature of the research questions, exploratory research supported by an analysis from multiple case studies was used to gain a broad view of DMAIC implementation. Multiple case studies enable the researcher to seek for patterns of similarity and difference that spread across cases, as the same issues are explored in every case (Takahashi and Araujo, 2019). Case studies also help to generalize, as the results of the findings using various cases can facilitate some form of replication (Noor, 2008).…”

Section: Case Studymentioning

confidence: 99%

“…Case studies also help to generalize, as the results of the findings using various cases can facilitate some form of replication (Noor, 2008). Besides, conducting other case studies can also diminish the errors and bias of a study through case study procedures and a case database development (Yin andMa, 2015 in Takahashi andAraujo, 2019).…”

Section: Case Studymentioning

confidence: 99%

Benefits and Challenges of Dmaic Methodology Implementation in Service Companies: An Exploratory Study

Subagyo¹,

Saraswati²,

Trilaksono³

et al. 2020

JAM

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The DMAIC (Define, Measurement Analyze, Improve, Control) methodology of Six Sigma has been widely recognized as a breakthrough process improvement strategy for application among human resources that offers an impressive reduction in defects or errors in many business processes. Even though Six Sigma’s DMAIC was predominantly applied in the manufacturing industry, recent studies have revealed that it has been implemented effectively in the service industry as well. This article aims to explore the benefits and the fundamental challenges of DMAIC implementation as a student’s course project in five Indonesian service companies. An exploratory study was conducted to provide a clear understanding of DMAIC method implementation in service companies. A similar challenge, the lack of openness of the company, was found across cases. Several enhancements in company performance were identified, including improved customer satisfaction, reduction in delivery errors, and shorter waiting time. This research also highlighted the usage of some non-statistical tools and techniques that effectively contribute to each phase of the DMAIC method. Lastly, all five companies reported that these improvement projects offer positive benefits, including increased revenue and cost reduction.

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Case study research: opening up research opportunities

Cited by 52 publications

References 20 publications

Overcoming the theoretical duality on social enterprise formation

Overcoming the theoretical duality on social enterprise formation

Rigour in the Management Case Study Method: A Study on Master's Dissertations

Benefits and Challenges of Dmaic Methodology Implementation in Service Companies: An Exploratory Study

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