“…() point out, most have been published in relatively low profile journals. In those works we notice that the evaluated units are quite heterogeneous, including studies that analyze the activities of real tax offices (Moesen and Persoons, ; Barros, , , ; Førsund et al., , ; Katharaki and Tsakas, ; Tsakas and Katharaki, ; Fuentes and Lillo‐Bañuls, ), as well as others that analyze the performance of regions (Jha and Sahni, ; Jha et al., ; González and Miles, ; Esteller, 2003; Barrilao and Villar, ), municipalities (Mattos et al., ), or tax jurisdictions (Ruy and Lee, ). There are even papers assessing the performance of national revenue services from a comparative viewpoint (Alm and Duncan, ; Savić et al., ).…”