This study investigated the effect of a child care center directors' work stress and awareness of their servant leadership on burnout. The subjects of this study were 200 child care center directors in Incheon. They responded to 'Work Stress Scale', 'Maslach Burnout Inventory (MBI)', 'Servant Leadership Scale'. There were five subscales of Servant Leadership Scale (altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship). Data were analyzed by frequency, percentage, mean, standard deviation, Pearson's correlation and hierarchical regression. Moderating effects were examined using analysis procedures of Baron and Kenny. The major results were as follows. First, child care center directors' burnout and work stress were positively correlated. Child care center directors' burnout and awareness of their servant leadership (emotional healing, wisdom, persuasive mapping, and organizational stewardship) was negatively correlated. Second, child care center directors' work stress, emotional healing, persuasive mapping and organizational stewardship affected their burnout. This means that the work stress of child care center directors increases their burnout. However, the child care center director's servant leadership is a factor in reducing burnout. Third, child care center directors' work stress and organizational stewardship had an interaction effect on burnout. The results suggests that child care center directors' organizational stewardship needs to be considered as an important factor for decreasing their own burnout. We also discussed implications and suggestions for future research and policy makers.
This study explored the care experience of persons assisting the disabled people with their activities. Methods: Concurrent triangulation mixed methods design was used. The quantitative data on care experience were collected from 370 personal assistants for the disabled persons from May 10 to June 30, 2017, while qualitative data were collected through focus group interviews with 11 personal assistants in August 2017. Results: The participants experienced unfair treatment including requests for doing work for the client's family or unrelated work (35.2%), violence or assault (23.6%), sexual harassment or interest (7.1%), and infection risk (7.1%). Many of them suffered from health problems such as work-related muscular pain, headache, or fatigue. There was low satisfaction with the psychosocial work environment and 16.2% participants experienced depression. The participants' care experience was classified into four categories of "feeling like giving up because of emotional difficulty", "work overload and tough working condition", "expectation to improve work confidence through practical skill training", and "hope for systematic support". Conclusion: The results suggest that need-based emotional competence building programs are required to prevent their physical and emotional exhaustion among the personal assistants along with strengthening their job capacity. Furthermore, the decision makers need to pay attention to their work environment to ensure their emotional competence.
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