The purpose of this research was to understand the automation of Higher Education Institutes (HEIs), and to evaluate the automated process from the perspective of developing country. A single case study of City University of Science and Information Technology (CUSIT), Pakistan was selected as a unit of analysis. Mix methodology was used in this research. Semi-structured in-depth interviews were conducted from the top management as a primary source while secondary data regarding usage and functions of LMS was collected for the period of 2 years (four semesters Fall-2017-Spring 2019). Data from both sources was utilized, and triangulated for case building and analysis. It was found that CUSIT has a state-of-the-art automated infrastructure, management information system (MIS) and learning management system (LMS) which facilitates faculty, staff and administration. LMS provides an integrated and digital platform to key stakeholders particularly to the teachers for sharing course outlines, lesson plan, assignment generation and submission, announcements and generating assessment reports. Similarly, the student gets access to all course material, assignments, assessment report, notices, and other relevant information at any point of time. However, the system lacks some of the major E-learning features with limited support to the large file size, real time learning, online classes, real time feedback and query system etc. Furthermore, this study identified few seldomly used functions of automated system as well as few duplications and operational activities which requires consideration by the management. The case of CUSIT proves to be a practical case for all those universities who are facing challenges due to corona virus pandemic and are looking for a solution to continue education through distance learning and e-learning platforms. This study supports the automation of HEIs and provides lesson learned for the academia and management of HEIs by identification of success features as well as limitations of the system.

Purpose Sustainability in higher education has gained the attention of researchers and academia; however, there is still a need to explore and assess it from different perspectives that are unexplored. This study aims to evaluate and report sustainability and sustainable development in the higher education sector of Pakistan. Design/methodology/approach There are 195 recognized and registered degree awarding institutes in Pakistan. A survey-based study was designed using self-administered questionnaires distributed among the deans of 145 Higher Education Institutions (HEIs) using a simple random sampling technique. Responses were recorded using five-point Likert scale. In this study, 74 HEIs participated while 69 responses were complete in all respects and used for data analysis. Responses were recorded and analyzed using descriptive statistics. Findings The results show little evidence of sustainability in all areas of HEIs (including; curriculum, research, faculty, stakeholder’s engagement and governance). Sustainability of campus (operations) was evident and, to a certain extent, apparent in outreach activities. The core objective of HEIs is teaching and research, however, HEIs in Pakistan have yet to accommodate sustainability in these core areas. Sustainability in HEIs of Pakistan is in the preliminary and the introductory stage. For the attainment of sustainability in HEIs, comprehensive planning and internal governance are required. Research limitations/implications This study was based on a survey to report the overall situation of sustainability in Pakistan’s HEIs. Therefore, it has the limitation of being a descriptive study. Nevertheless, this study contributed to the body of knowledge by reporting sustainability practices from the Pakistani context. This study helped identify critical aspects of sustainability that require the attention of both regulatory authority and top management. Originality/value This is a comprehensive study based on extensive research survey techniques to present and report sustainability in higher education in Pakistan. The data collected represents the major HEIs in Pakistan and has contributed to the body of knowledge by presenting the contemporary and contextual situation of sustainability in HEIs of Pakistan.

The rationale of the research is to investigate the importance of organizational culture in a Dynamic era of 21st century where only those organizations remain triumphant who transform change in their business. Whenever organization focused on change they encounter intense resistant from their employees as well as for conceptualizing of organization, culture conceived either as a variable or as a root metaphor. Philosophical stance of research was based on positivism and follows more deductive approach for this study. Cross sectional data of ten private sector organizations of Peshawar region were chosen. The findings of the study were moderately interesting in terms of change management with the important role of leadership found insignificant p> 0.051 and but shows weak relevance. However the results of organizational culture and change management were found significant P< 0.01 at 1% level of significance. Recommendation portion of the study suggest us that for the success of an organization culture play pivotal role in the dynamic parameters of change. On the other hand the role of empowerment played significant role for producing better organizational culture. Keywords: Organizational Culture, Organizational change, Leadership, Empowerment.

Learning Transfer System Inventory (LTSI) is a tool used to measure the impact of various factors on learning outcomes. The objective of the study was to understand the problems faced by Pakistan service sector employees and finally to evaluate the impact of motivation scale, environment scale and trainee ability scale on outcome scale.Questionnaire of Learning Transfer System Inventory adopted from Holton, Bates and Ruona (2000) was used.569 questionnaires were administered to the employees of Peshawar service sector including employees of banks, non-government organizations, education and health sectors, out of which 415 were completed with a response rate of 73%.Correlation analysis shows that value of R is 0.969 that means there is 96.9% correlation in variables that are considered in model. The value of R Square is 0.939. In Service Sector, Supervisor Sanction Variable, Performance Outcome Expectation Variable and Performance Coaching Variable are insignificant and do not bring change in our dependent variable Outcome. Standardized Coefficients show that Personal Capacity for Transfer Variable, Peer Support Variable, Supervisor Support Variable and Transfer Effort Performance Expectation Variable having higher Standardized Coefficients betas, that means those variables bring greater change in dependent variable Outcome.