Innovative technologies have greatly changed people's lives, including their travel experiences. This study investigates the antecedents and outcomes of the quick response (QR) code payment technology used in tourism to provide empirical evidence that mobile technologies can be used to enhance tourist satisfaction. An empirical analysis using 247 field survey responses reveals that relative advantage, compatibility, and observability innovation attributes significantly affect tourists' attitudes positively toward QR code payment services, which results in their use of the technology while traveling. However, image-the subjective norm in innovation diffusion-has no effect on such use. Furthermore, the study confirms that the use of the QR code payment technology in tourism influences an individual's transaction satisfaction and travel satisfaction, suggesting that this technology can be used to advance the tourism industry. Theoretical and practical implications of the findings and future research directions are also discussed.
Modern online services are shifting away from monolithic applications to loosely-coupled microservices because of their improved scalability, reliability, programmability and development velocity. Microservices communicating over the datacenter network require data transformation (DT) to convert messages back and forth between their internal formats. This work identifies DT as a bottleneck due to reductions in latency of the surrounding system components, namely application runtimes, protocol stacks, and network hardware. We therefore propose Optimus Prime (OP), a programmable DT accelerator that uses a novel abstraction, an in-memory schema, to represent DT operations. The schema is compatible with today's DT frameworks and enables any compliant accelerator to perform the transformations comprising a request in parallel. Our evaluation shows that OP's DT throughput matches the line rate of today's NICs and has ~60× higher throughput compared to software, at a tiny fraction of the CPU's silicon area and power. We also evaluate a set of microservices running on Thrift, and show up to 30% reduction in service latency.
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