Statistic of people with challenge in Malaysia has been gradually increased. People with challenge are those who have certain impairments such as physical, visual, hearing, learning, speech, mental and multiple challenges that may hinder their effective interaction and participation in society. This also includes the students with challenge in higher learning institution (i.e. Universiti Teknologi MARA, Malaysia). Based on the interview, it was reported that there is lack of proper platform for students with challenge to interact and access the information particularly related to university, since their requirements on the facilities provided are different with general students. Thus, higher learning institution including Universiti Teknologi MARA, Malaysia has come out with a policy regarding students with challenge based on five (5) principles which are inclusivity, accessibility, equity, flexibility and equivalence to bridge the gap between the students with challenge, facilities and the communities in the university. To fulfil the policy, technology should be used as a medium for students with challenge to get greater opportunity to interact and access the information. Therefore, this project aims to develop a web portal for students with challenge which focus on accessibility principle. Web Development Life Cycle (WDLC) methodology has been utilized to complete the development of web portal, which is based on the standard of Web Content Accessibility Guideline (WCAG) 2.0. User experience testing has been carried out in terms of the functionality provided by the developed web portal to the students with challenge. It was found that the accessibility elements provided in the developed web portal are well function. Hence, this study concludes that a proper design and development of a web portal could bridge the gap between students with challenge, communities as well as facilities provided in university.
This paper reports a research on Hearing Impaired (HI) learners in Malaysia which focuses on beginner level. This research has been carried out with intention to solve problem faced by parents of HI children in teaching their children to know the six basic sounds which is known as Ling-6 Sound. The HI learners were assisted by speciallydeveloped electronic-learning application or known as Assistive Courseware (AC) in their teaching and learning process. The AC utilizes their mother tongue language. The objectives of the study include 1) To identify the characteristic of AC for HI learners, 2) To design the storyboard of AC for HI learners, and 3) To design the interface of AC for HI learners. This study adapts the Iterative Triangulation Methodology, and is integrated with the IntView Methodology. The storyboard of the prototype is outlined next. The findings of this paper highlight the prototype of the AC labelled with certain characteristics that has been identified and the result is based on interview with parents. The final part concludes this paper.
Defects or bugs have been existed as a problem in the system and they are normally inevitable in software development. Most software bugs arise from mistakes and errors made by people in either a program's source code or its technical design. Huge amount of bugs could be found in system development. It was relatively difficult to manage bugs in simple word documents or remember everything in one's head. Thus Change and Bug Tracking (CBT) System has been introduced in order to keep track of the reported bug in the system. By using this tracking system, every user can report and follow up the issue in the system. This system provided a platform for users from different departments to report issues and understand the latest progress in a product. It consolidated and organized information in single system and centralized data repository for the changes and bugs in system. Besides, this system could be accessed by team members concurrently to improve efficiency and they can search particular information in the system easily. It made communication between teams more effective and all the bugs and changes are recorded in web based system and hence the system is scalable. General TermsSecurity, system development.
Managing the complaint is tough to handle, efficient response to the complaints from the customer can be an indicator to measure an organization’s performance. We’ve chosen Politeknik Nilai as one of the institutions that are facing daily complaints from the students and parents. Currently, they are using the manual form to lodge a complaint and receive the feedback via email. In this study, we developed an android based mobile application to manage the students’ complaint. With mobile apps, the management can prevent the loss of complaint forms and keep track of the records. This system will send feedback and notification directly via students’ mobile phone. This study referred to the ten principles for effective complaint handling by Ombudsman. We only referred to eight principles to construct the PNSCares. The methodology used to develop mobile apps is using the Mobile Application Development Life Cycle (MADLC). System Usability Scale (SUS) is used to measure the effectiveness of the mobile apps. The feedbacks from ten respondents on the PNSCares prototype are good with 72 scores in SUS for perceived usefulness and ease of use factor. Based on the result, the prototype is effective and easy to use.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.