This article introduces the concept of playful work design—the process through which employees proactively create conditions within work activities that foster enjoyment and challenge without changing the design of the job itself. First, we review play theory and the motives people may have to play during work. In addition, we use the literature on proactive work behavior to argue that individuals can take personal initiative to increase person-job fit. Combining these literatures, we provide a theoretical framework for playful work design. We discuss the development and validation of an instrument to assess playful work design, and review recent studies to elucidate the psychological effects of playful work design and its possible outcomes. Finally, we briefly discuss practical implications.
All job demands are exhausting, but hindrance job demands are particularly stressful since they also impede personal growth and goal attainment. In the present study, we use the dual perspective model to distinguish between agency hindrance job demands (i.e., task-related stressors that cost energy and offer few opportunities for mastery and competence) and communion hindrance job demands (i.e., social stressors that cost energy and limit the probability of experiencing close relationships). We hypothesize that daily agency hindrance job demands and daily communion hindrance job demands have unique indirect and negative associations with daily job performance (i.e., in-role and extra-role performance behaviors) through daily work engagement. In addition, we used theories about proactivity and play to hypothesize that the association of both types of hindrance job demands with work engagement will be moderated by playful work design—the process of proactively creating conditions during work activities that foster competition or fun. Employees from various occupational backgrounds filled out an online questionnaire at the end of each workday (N = 202 × 5.61 days = 1,133 observations). The results of structural equation modeling analyses supported our mediation hypotheses. In addition, as predicted, the negative association between agency hindrance job demands and work engagement was buffered on days when employees designed competition, whereas the negative relation between communion hindrance job demands and work engagement was buffered on days when employees designed fun. We discuss the theoretical and practical implications of these findings.
This study investigates how employees may use proactive work strategies to satisfy their basic psychological needs during the coronavirus disease 2019 (COVID-19) pandemic. We use self-determination theory to hypothesize that daily self-leadership (e.g., goal setting, constructive cognition) and playful work design (PWD; redesigning work to be more fun/challenging) satisfy basic psychological needs and facilitate job performance. We also predict that the use of these proactive strategies is particularly important when individuals ruminate a lot about the COVID-19 crisis. Daily diary data collected among a heterogeneous group of employees largely confirm these theoretical predictions. For organizational practitioners, this study thus suggests that it is important to encourage employees to be proactive. Although this may be challenging during crises, leaders could provide autonomy and feedback to foster self-leadership and PWD. In addition, organizations may offer training interventions so that employees learn to apply these proactive work strategies.
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