Private universities in Indonesia are self-sustaining as they depend mainly on enrollments for revenues.  Human capital is the main asset that they must sagaciously manage and constantly rejuvenate.  With millennials constituting 40% of the country's population, this study aims to identify the performance factors of Generation Z faculty members in private universities to attain long-term sustainability. These second-wave millennials enter the workforce early compared to other generations, possess high work ambitions, but they are fraught with stress when striving to achieve higher performance and establishing long-term commitment.  The phenomenology research strategy was undertaken in five private universities. Triangulation methodology through interviews, observations, and archives, in addition to source triangulation that involves 20 informants made up of faculty members and their direct supervisors were conducted.  The findings denoted the significance of individual motivation, self-determination, job satisfaction, and organization commitment to achieve performance.  Furthermore, this study offers insights for leadership to embrace their generation Z faculty members for the longevity of the institutions.   Received: 30 October 2020 / Accepted: 11 December 2020 / Published: 17 January 2021

No abstract

The research aims to determine the effect of learning organizations on married female permanent employees' performance at restaurants in Jakarta and Bali by mediating job satisfaction and organizational commitment. The phenomenon that occurs is that married female employees at restaurants tend to work less optimally and are reluctant to participate in development training programs since the Covid-19 pandemic in early 2020. This quantitative research was conducted with purposive random sampling on 73 married female employee respondents. The measuring instrument is a questionnaire with five-Likert scales—data processing using CB-SEM with Smart PLS program. The results showed a significant influence of learning organizations on female staff performance through the mediation of job satisfaction and organizational commitment. The research contribution is expected to provide input to the management at restaurants in managing the performance of married female employees.

Penelitian ini bertujuan untuk melihat pengaruh kualitas produk, layanan yang dirasakan dan harga terhadap minat beli produk-produk UKM Kabupaten Tangerang. Jenis penelitian adalah kuantitatif. Obyek penelitian adalah UKM Kabupaten Tangerang. Subyek penelitian adalah konsumen produk UKM. Data dikumpulkan melalui personally-administered questionnaires menggunakan convenience sampling. Analisis menggunakan regresi berganda. Secara simultan, kualitas produk, layanan yang dirasakan dan harga berpengaruh terhadap minat beli. Secara parsial, kualitas produk dan harga berpengaruh pada minat beli. Sementara layanan yang dirasakan tidak memiliki pengaruh pada minat beli.

This study intended to determine antecendents and consequences of private university administration employee job satisfaction and Organizational Citizenship Behavior. The background of this study is the issues related to employee who have organizational citizenship behavior who are expected show their best performance and satisfaction. The study was conducted with quantitative methods, using questionnaires with 5 likert scale. The questionnaires were distributed to 220 administration employee from private universities. Respondents had worked for at least two years, permanent employee. This study used convenience random sampling and SEM PLS for data processing purpose. The results showed that organization commitment, organization culture, and satisfaction have positive effect on Organizational Citizenship Behavior. While organization culture does not have any positive effect on on Organizational Citizenship Behavior. Furthermore, job satisfaction has positive effect a on Organizational Citizenship Behavior. The research is expected to provide input for university to manage organizational on Organizational Citizenship Behavior through administration employee job satisfaction.

No abstract

The purpose of this study is to analyze the effect of the reward system and healthy organizational culture on employee performance through motivation as mediating variable in Indonesia's higher education context, during pandemic COVID-19. The problem phenomenon, whereas during pandemic COVID-19 higher education needs to sustain that supported by employee performance. The method used in this study is quantitative. The data were collected through closed questionnaires in the online platform. Using purposive sampling for 193 respondents, with categories lecturers and academic support staffs at private University minimum B accredited and turnover rate < 5% in Jakarta and Tangerang. Data process techniques include reliability test, validity test, and hypothesis testing using Partial Least Square Structural Equation Model with Smart PLS 3.0 program. Results showed that healthy organizational culture has no direct positive effect on motivation and employee performance. While reward system and motivation each has a direct positive effect on motivation and also has a positive effect on employee performance. Motivation as mediated the effect of reward system on employee performance. Research contribution will give input to the management of higher education how a good reward system, healthy organizational culture with motivation as mediating can provide meaning for employee performance

This study aims to determine factors attracting customers to a shopping mall, especially the potential customers to AlamSutera Mall. It was done in a quantitative manner, empirically testing a conceptual model consisting of convenience, tenant variants, internal environment, leisure mix and promotions as the variables. The data were analyzed through structural equation modelling (SEM) on a sample of 105 visitors. The results showed that the convenience and leisure mix had a positive influence on frequency of visits, and the frequency of visits had a positive influence on purchase intention. However, the tenant variant, promotions and internal environment in the shopping mall did not have a positive influence on the frequency of visits. This study provides input to shopping mall managers to understand how to attract potential customers.