The Balanced Scorecard is widely used in organisations to implement and measure strategic top-down work processes. This article examines how using the Balanced Scorecard influences the individual and interactive reflective learning and commitment of line managers and employees in a financial organisation. Qualitative data from a case study were categorised using the coding tool NVivo 8. This study explains how senior managements' use of the Balanced Scorecard combined with a commitment to serve customers may decrease line managers and employees' ability to cope with their workload. Increased formal control and performance measurement reduce the commitment to and time for individual and interactive reflective learning among line managers and employees, and reduce organisational learning.

SAR in the Arctic is a complex and dynamic cross-disciplinary activity that requires the combined effort of multiple actors with specialized human and technical resources. Due to limited resources and infrastructure in the Arctic, international cooperation is particularly important. This article applies a conceptual framework drawn from regime-theory to study SAR cooperation in the Arctic. More specifically, we apply the three dimensions of regime effectiveness (outputs, outcomes and impacts) to examine the regimes established by the 2011 Arctic SAR Agreement and the 1995 Barents SAR Agreement. The study addresses the rights and duties established by the regimes and their institutional arrangements for cooperation. Further, it investigates the importance of operational cooperation among response agencies in understanding the development and effectiveness of the regimes. The study concludes that the Arctic SAR regime is still under implementation. The agreement has entered into force but a series of steps needs to be taken for the common SAR system to be operative. Consequently, the regime is in the early stages of development and any evaluations of its impact are premature. The parties have implemented the Barents SAR regime both formally and in practice. Though the regime is generally held to have a positive effect on cooperation between the parties, there is a range of challenges that raise questions regarding its capacity to provide for a coordinated and effective joint SAR operation. The study further concludes that treating regime effectiveness in terms of a causal link between output, outcome and impact should be done with caution. It also argues that the focus of regime theory on interest-based decision-making among regime parties should be supplemented by investigating the operative and informal aspects of cooperation.

De nye femårige grunnskolelærerutdanningene i Norge skal utdanne lærere med fag-fordypning og forskningsbasert kunnskap. Disse lærerne skal kunne tilpasse opp-læringen til den enkelte elev og integrere spesialundervisning i grunnskolen. Studiens forskningsspørsmål er: Hvordan erfarer nyutdannede grunnskolelærere at den formelle lærerkompetansen fra en integrert femårig grunnskolelærerutdanning samsvarer med deres behov for kunnskap om tilpasset opplæring og spesialpedagogikk i yrkesstarten? Studien er basert på kvalitative intervjuer med 43 nyutdannede lærere fra de tre første grunnskolelærerkullene med femårig integrert masterutdanning for skolens trinn 1–7 og 5–10 fra UiT Norges arktiske universitet. Undersøkelsen inngår i det longitudinelle forskningsprosjektet «Relevant masterutdanning for grunnskolelærere». Analysen av data er basert på en temasentrert analysestrategi i NVivo12. Resultatene viser at de nyutdannede lærerne opplevde utfordringer med å tilpasse opplæringen for en sammensatt elevgruppe, og spesielt for elever med behov for særskilt tilrettelegging. De nyutdannede lærerne erfarte at de manglet kunnskap og ferdigheter til å arbeide med atferds¬problemer og bestemte diagnosegrupper. De manglet også kunnskap om hvordan det eksterne spesialpedagogiske støtteapparatet fungerer, og hvordan og når de skal melde inn tiltak. De nyutdannede tilegner seg spesialpedagogisk kompetanse ved å teste ut egne ideer, eller de bygger på råd fra kolleger. Enkelte deltar på kurs eller veiledning fra PPT, BUP eller andre aktører om temaer som individuelle opplæringsplaner eller diagnoser. Den erfaringsbaserte læringstilnærmingen styrker etablert og kritisert tenkning om spesialpedagogikk og viderefører et system som ikke fungerer (Nordahl et al., 2018). Nyutdannede lærere trenger mer kunnskap om inkluderende pedagogikk og relasjonell tenkning i utdanningen. Nøkkelord: femårig grunnskolelærerutdanning, nyutdannede lærere, spesialpedagogikk, tilpasset opplæring, relasjonell tenkning, inkluderende pedagogikk “It’s a very strange system!” – Special education, adapted education, and newly qualified teachers’ competence AbstractThe new Norwegian five-year primary and lower secondary school teacher education prepares teachers with increased subject-specific and research-based knowledge. These new teachers should be able to adapt teaching to individual students and integrate special education approaches. The research question is: How do newly qualified teachers experience their formal teacher competences from a five-year integrated master’s programme compared with their need for knowledge about adapted and special education at career-start? The study is based on qualitative interviews with 43 newly qualified teachers from the first three cohorts of a five-year integrated master’s teacher education programme at UiT The Arctic University of Norway. The study is part of the longitudinal research project “Relevant master education for school teachers”. Data are thematically analysed in Nvivo12 with results showing that new teachers experienced challenges in adapting teaching to all students, especially to students with needs of additional support. The new teachers found that they lack the competence to work with behavioural problems and particular diagnostic groups. They felt that they lack expertise on how external specialist support systems work and how and when to report concerns. Newly qualified teachers acquire special education competence by testing out their own ideas or based on advice from colleagues. Some also attend courses or seek guidance from support services on topics such as individual plans or diagnoses. The experience-based learning approaches taken by new teachers strengthen established and criticised thinking about special education and perpetuates a dysfunctional system. Newly qualified teachers need more knowledge about inclusive pedagogy, adapted education, and relational thinking in education. Keywords: primary and lower secondary school teacher education, newly qualified teachers, special education, adapted education, relational thinking, inclusive pedagogy

Municipalities are core welfare agencies in the Nordic countries, and as such have an obligation to supply their own services as well as to implement new technologies. Welfare technologies have in recent years assumed increasing importance in the Nordic countries as an important tool for innovating healthcareas a way to improve quality as well as to achieve better cost efficiency. However, many municipalities have experienced a number of problems when implementing these technologies. In this paper, we investigate the challenges of implementing welfare technologies in municipal healthcare by exploring how the characteristics of welfare technologies cause difficulties for the people working to implement them. The analysis is based on data from four different studies carried out in Norwegian municipalities. We summarize our findings as three aggregated characteristics of welfare technologies (interdisciplinary, interconnected, and ubiquitous). We discuss how these characteristics challenge the implementation of welfare technologies and argue that recognizing and attending to these characteristics is essential for successful implementation.

De nye femårige grunnskolelærerutdanningene på masternivå skal kvalifisere for en profesjonsutøvelse som bygger på forsknings- og utviklingsarbeid (FoU). Det finnes få norske studier som undersøker hvordan lærere forstår og anvender forskningsbasert kunnskap i yrket (Mausethagen, 2015). Denne studien undersøker følgende forskningsspørsmål: Hvordan anvender nyutdannede lærere med master i grunnskolelærerutdanning sin FoU-kompetanse i skolen i de to første yrkesårene? Studien er en kvalitativ intervjustudie av 29 nyutdannede lærere etter ett år i yrket; 17 av informantene er også intervjuet på ny etter to år i yrket. Intervjudataene ble analysert ved bruk av temasentrert tilnærming. Undersøkelsen inngår i et longitudinelt forskningsprosjekt. Denne studiens resultater viser at FoU-kompetansen gir et kunnskapsgrunnlag for utvikling og forbedring av egen praksis, grunnlag for refleksjon over sin praksis og grunnlag for forbedring av undervisningspraksis og klasseledelse. Enkelte nyutdannede lærere blir også ressurspersoner på arbeidsplassen i sine fordypningsfag fra utdanningen. De nye lærerne har et positivt forhold til sin FoU-kompetanse og knytter den til personlig profesjonsutvikling, men forblir passive i forhold til skolens strategiske FoU-arbeid. Enkelte nyutdannede lærere uttrykker at de ikke anvender sin FoU-kompetanse utover egenrefleksjon i yrkesutøvelsen, på grunn av mange nye arbeidsoppgaver og tidsmangel. De nyutdannede oppfatter skolenes kvalitetsarbeid som utviklingsarbeid, og det er i mindre grad basert på systematisk forskningsarbeid. Resultatene indikerer at lærerutdanningen har et forbedringspotensial og bør vektlegge å utvide studentenes forståelse av FoU-kompetanse. Nøkkelord: femårig grunnskolelærerutdanning, forsknings- og utviklingsarbeid, nyutdannede lærere, FoU-kompetanse R&D competence of newly qualified primary and secondary school teachers – a basis for school development? AbstractThe new Norwegian five-year primary and lower secondary school teacher education at master level qualifies teachers for a professional practice based on research and development work (R&D). Few studies in Norway have investigated how teachers understand and apply research-based knowledge in the profession (Mausethagen, 2015). This theme is investigated in this study with the following research question: How do newly qualified teachers with master degree in primary and lower secondary school education use their R&D competence in school in the first two years? The data used were from semi-structured interviews of 29 newly qualified teachers after one year in the profession. We also interviewed 17 of the informants once more after two years’ work experience in the profession. The data were analyzed using theme-centered analysis. The study is part of a longitudinal research project. Results from the study show that R&D competence provides students with a knowledge base for development and improvement of their practice, a basis for reflection on the practice, and contributes to improving teaching practices and class management. Some newly qualified teachers also become resource persons in their subjects of specialization as a direct consequence of their education. The results also show variation in the newly qualified teachers’ participation in schools’ R&D projects, from central roles to completely peripheral participation. Other work tasks combined with time pressure prevent the use of R&D expertise. The results indicate that the new teacher education also has potential for improvement and should emphasize expanding the students’ understanding of R&D competence. Keywords: five-year primary and lower secondary school teacher education, research and development work, newly qualified teachers, R&D competence