The objective of this study is to determine the perception of retail service quality and its relationship with satisfaction for customers of hypermarkets in the Kingdom of Saudi Arabia (KSA). Data was collected through self-administered questionnaires using convenience sampling technique. Out of 220 responses, 185 were finally chosen and analyzed for descriptive statistics as well as significant relationship between hypermarket service quality and customer satisfaction. The respondents reported high levels of perceived quality and significant relationship was found between retail service quality dimensions and customer satisfaction. Out of all the dimensions of service quality, physical aspects had the maximum effect on customer satisfaction, which was attributed to the cultural traits and lifestyle of Saudi society. Retail service providers need to recognize the importance of service quality dimensions in order of their significance, and implement appropriate strategy for competitive advantage over domestic and international players vying for share of an expanding consumer base.

The objective of this study is to determine the perception towards antecedents of brand equity and also its consequence for passenger cars. Convenience sampling technique was use to collect data in the cities of Riyadh and Jeddah, Kingdom of Saudi Arabia. Self-administered online questionnaires were used to collect total 310 responses, and 216 were found valid (70 percent response rate) and used for the study. The responses were analyzed for descriptive statistics as well as significant relationship among various constructs. A high perception level for brand equity was reported, and all hypotheses were accepted. Out of all the dimensions of brand equity, brand loyalty had the maximum effect on overall brand equity, which conforms to earlier researches. Automobile manufacturers and dealers need to identify the brand equity dimensions and should recognize their significance in order of their effect on overall brand equity. Appropriate strategies should be implemented to increase preference and intention of customers to purchase the respective brands.

Banking is a demand-driven industry and for efficient banking services; information technology and the internet become more and more important. The service quality is an important tool for banks to compete. Therefore, it is important to utilize good service quality in order to differentiate itself from other service providers. This study aims to explore the underlying dimensions of internet banking service quality and develop a multiple item scale for measuring internet banking service quality; and finds relevance as no specific studies have been conducted on nonmetro cities which are the emerging business hubs. Index Terms-e-services, service quality, internet/electronic banking, non-metro tier-2 cities. Business Administration from Ambedkar University, India. His area of work is strategic marketing and services. He has more than a decade of academic experience in teaching marketing courses. He has several international conferences and publications to his credit. Presently he is working as an

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The aim of this study is to assemble the data and reflect the epidemiological statistics required as well as apply mathematical prototypical approach of the new outbreak that cover all perspectives of the facts and figures as of August 08, 2020, and thereby suggest the direction of the forthcoming epidemic situation in India for all policy makers. The outburst of the new fatal strain of coronavirus from an animal-to-human fall over in China has infected at least 204 countries as well as territories throughout the world. As of April 03, 2020, almost 972,303 confirmed cases and 50,321 deaths have been reported across the world due to severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2) that attained a huge elevation to 19.3 9 10 6 confirmed cases on August 08, 2020, of which India contributes a major part of 2.09 9 10 6 confirmed cases. It is the first neoliberal virus that easily encompasses its danger chiefly to easily susceptible including the malnutrition, the ill, and old people. As the world struggles with pandemic, India with its second largest population of more than 1.3 billion people in the world is likely to have many more cases than the numbers currently being reported. This has put numerous thousand individuals under observation in the country due to clinical symptoms, recent travel to China, Italy, Iran, and concordant entries in the relevant tailing surveys. The novelty of this approach is to rely on the exclusive source of official data, for social media and daily tracking of news reports in India that collected and curated the pertinent information.