2020's COVID-19 crisis has given rise to ubiquitous emergency remote learning (ERL). Guardians, mostly parents, have had to help their children transition and adapt to this difficult learning context. Previous work on remote learning has explored guardian involvement in pre-planned and well-developed remote learning programs, such as established virtual schools. However, ERL lacks pre-planned procedures, policies, and resources. In this paper, we look at how teachers and guardians collaborated to manage the situation. We present an interview study of guardians and teachers of K-12 students in China and look at their collaboration during the COVID-19 ERL. We report how teachers and guardians collaborated to carry out techno-procedural, surveillance, and material work to make ERL possible for K-12 students. Lastly, we reflect on the challenges our participants faced and discuss design implications not only for remote learning during COVID-19 but also future emergency remote learning situations.
Live streaming has become a popular activity world-wide that has warranted research attention on its privacy related issues. For instance, bystanders' privacy, or the privacy of third-parties captured by streamers, has been increasingly studied as live streaming has become almost ubiquitous in both public and private spaces in many countries. While prior work has studied bystanders' privacy concerns, a gap exists in understanding how streamers consider bystanders' privacy and the steps they take (or do not take) to preserve it. Understanding streamers' considerations towards bystanders' privacy is vital because streamers are the ones who have direct control over whether and how bystanders' information is disclosed. To address this gap, we conducted an interview study with 25 Chinese streamers to understand their considerations and practices regarding bystanders' privacy in live streaming. We found that streamers cared about bystanders' privacy and evaluated possible privacy violations to bystanders from several perspectives. To protect bystanders from privacy violations, streamers primarily relied on technical, behavioral, and collaborative strategies. Our results also indicated that current streaming platforms lacked features that helped streamers seamlessly manage bystanders' privacy and involved bystanders into their privacy decision-making. Applying the theoretical lens of collective privacy management, we discuss implications for the design of live streaming systems to support streamers in protecting bystanders' privacy.
Live streaming is a popular synchronous social media platform that allows users to disclose information to vast audience in real time. It has been increasingly studied in recent years for its unique functions of disseminating user-generated content, enriching streamers' self-presentation, curating online social interactions and fostering online communities. However, little research has been done to explore the privacy issues in live streaming. In the present paper, we aim to understand streamers' privacy concerns and strategies in their information disclosure on live streaming. From an interview study with 20 streamers, we found that they expressed concerns and carefully managed their information disclosure based on whether the disclosure would enhance or weaken their attractiveness to the audience and whether it would disturb their interpersonal boundary with the audience. They adopted various technical and behavioral privacy management strategies to cope with their concerns, but encountered a series of usability and cognitive burdens. Based on the findings, we present design implications to improve the privacy management on live streaming.
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