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About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.Abstract This empirical study focusses on consumers' attitude to low-involvement products, bread and coffee, in a newly-industrialized nation. Using data from 236 consumers in Singapore, the study examines the influence of country of origin (COO) relative to other product attributes in consumers' evaluation of domestic and foreign food products. The results indicate that COO does matter when consumers evaluate low-involvement products but, in the presence of other extrinsic cues (price and brand), the impact of COO is weak and brand becomes the determinant factor. In addition, the results suggest that a country's positive image in some product categories does not necessarily carry over to other product categories. The implications of these findings for marketing food products internationally are discussed.
-oil and hydrochar were produced through the hydrothermal liquefaction (HTL) of Salix psammophila (SP) branch residues with recycled processing water, in order to address the lack of water in deserts or sandy lands and the difficulty of water treatment in a batch reactor. The results indicated that the recycling of the HTL processing water could significantly improve the yield of bio-oil from 30.3% to 46.9%. The gas chromatography and mass spectrometry analyses of the obtained bio-oil confirmed the presence of value-added chemicals, such as phenolics, acetic acid, and furans. The acetic acid in the processing water played a key role in the HTL. The heavy oil had a high content (maximum of 42.7 wt%) of the low boiling point fraction (<300 °C), indicating its potential for further applications. The higher heating value of the hydrochar was about 27 MJ/kg, equivalent to the heating value of medium-rank and high-rank coals. These results show that HTL using recycled processing water has great potential for utilization of desert biomass wastes.
Purpose
The purpose of this paper is to advance our understanding of the roles that service employees’ responses to high job demands play in service innovation, by examining the effects that service employees’ motivational orientation in self-regulation (regulatory focus) and their emotional labour strategy have on their creativity.
Design/methodology/approach
By integrating regulatory focus theory and emotion regulation theory, the authors developed a theoretical model to propose the links between promotion and prevention regulatory foci, different emotional labour strategies and frontline employee creativity. The research hypotheses were tested using hierarchical linear model based on data collected from 304 frontline employees and 72 supervisors in 51 restaurants.
Findings
The results showed that promotion focus was positively related to frontline employee creativity while prevention focus was negatively related to it. In addition, both emotional labour strategies (deep acting and surface acting) mediated the effect of promotion focus on frontline employee creativity. Surface acting mediated the effect of prevention focus on frontline employee creativity.
Originality/value
This is the first research conducted to explain, from a self-regulatory perspective, the influence that is exerted on service employees’ service innovation by their responses to high job demands. The findings identify the effects that service employees’ promotion focus or prevention focus in self-regulation have on their creativity, and the data unravel the role of emotional labour strategy as the mediating mechanism that explains the influence of regulatory focus on service employee creativity. On the basis of the findings, managerial directions are offered with regard to managing service employees’ regulatory focus and emotional labour, with a view to enhancing the creativity and innovation within a service organisation.
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