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PurposeThere is relatively low implementation of formal project risk management methods in practice, leading to the construction industry consistently suffering from poor project performance. This study aims to ascertain the extent to which current project risk management practices are used by construction contractors in one of the countries of the sub‐Saharan region – Malawi.Design/methodology/approachA management process tool with statement indicators linked to numerical scores was conceived that characterised a series of steps of project risk management process. To ascertain the degree to which project risk management processes were used, a questionnaire survey was employed. Data were elicited from registered Malawian construction contractors on the elements underlining a series of steps of project risk management process as espoused by the literature. Out of 84 sampled construction contractors, 51 completed questionnaires were received.FindingsApart from large‐sized and more experienced construction contractors, all the small and medium‐sized construction contractors – which constitute the largest proportion of the construction industry – were characterised by a low implementation of the various required steps for the project risk management process. The application of project risk management processes was significantly influenced by the various categories of size and experience of the surveyed construction contractors at p<0.01. Furthermore, contingence planning within the series of steps of project risk management process featured highly among the surveyed construction contractors. The majority of the variables under the series of steps of project risk management process were positively and significantly linked to progression in size and experience of construction contractors at p<0.01.Research limitations/implicationsThe study forms the basis for further research; replication of this study to other parts of world about how the actual implementation of the series of steps of project risk management process is undertaken could yield rich lessons for the construction industry.Practical implicationsThe intentional move by industry towards measuring management processes as a precursor to uncovering the root causes that underlie project success or failure to provide quick feedback for remedial action is supported by an approach such as this.Originality/valueThe originality of this paper lies in its uniqueness for a systematic approach to quantifying the project risk management processes with the view to understanding the implementation behaviours of construction contractors in one country in the sub‐Saharan region.

PurposeSome of the vital lessons that could have been learned from project reviews are lost by contractors because of lack of a structured framework for undertaking them. Even though the construction business environment has moved toward modernising some of its business processes, unnecessary loss of lessons still characterise the industry. This paper aims to report a study that explores the development of a structured tool for measuring the constructs of the project review process in order to ensure organisational learning.Design/methodology/approachTo ascertain the significance of the project review process, a study was undertaken in Malawi. A questionnaire survey was employed to elicit data on the constructs of the project review process that was distributed to Malawian registered construction contractors. Of the 84 sampled construction contractors, 60 completed questionnaires were received.FindingsThe results suggest that size and experience play a significant role in the way that construction contractors appropriate lessons from the various constructs of project reviews. Furthermore, the enablers of project review were significantly correlated to lessons learned, shared and planned for implementation at p <0.01 for a correlation coefficient of 0.875. However, implementation plans and application of total quality management tools in conducting project reviews had by far the least mean scores.Research limitations/implicationsThe study forms the basis for further research; replication of this study to other parts of world could yield rich lessons for construction industry.Originality/valueThe constructs of project review process employed in this study can be used to design intervention frameworks for capturing lessons learned.