Upaya penanggulangan COVID-19 harus terus dilakukan secara masif dengan beberapa strategi mengingat pandemi COVID-19 yang berkepanjangan telah memberikan dampak besar bagi perekonomian dan kehidupan sosial. Tingkat kerentanan tenaga kesehatan dan masyarakat yang meningkat diperlukan intervensi tidak hanya dari sisi penerapan protokol kesehatan namun juga diperlukan intervensi lain yang efektif untuk memutuskan mata rantai penularan penyakit melalui upaya Telemedicineasi dosis ketiga dan penggunaan teknologi informasi dan komunikasi kesehatan yaitu telemedicine. Implementasi telemedicine menjadi salah satu terobosan teknologi informasi dan komunikasi di bidang kesehatan dan medis untuk meningkatkan kualitas layanan kesehatan. Luaran yang diharapkan untuk tercapai adalah kader kesehatan mampu mengetahui dan menggali potensi diri dalam berkomunikasi interpersonal yang berguna saat menjadi fasilitator/mediator dalam memberikan edukasi tentang informasi dan manfaat telemedicine/telehealth di era Pandemi COVID ini kepada masyarakat menggunakan media audio visual berstandart nasional. Pengetahuan dan keterampilan kader kesehatan terkait telemedicine/telehealth dan pelayanan kesehatan khususnya telekonsultasi medis mengalami peningkatan sebesar 55,49 setelah pelatihan.
Rekam medis elektronik wajib diterapkan di seluruh fasilitas pelayanan kesehatan di Indonesia sesuai dengan Permenkes no 24 tahun 2022. Dalam prosesnya, institusi pendidikan turut mengembangan sistem rekam medis elektronik dalam membekali mahasiswa sebelum terjun ke duia kerja. Sistem desain formulir elektronik dirancang untuk implementasi pembelajaran matakuliah manajemen dan desain formulir di era digital. Penelitian ini bertujuan untuk mengkaji faktor utama yang mempengaruhi usability dan user experience mahasiswa dalam menggunakan sistem desain formular elektronik. Data diperoleh melalui kuesioner dengan skala linkert yang diisi oleh mahasiswa D3 rekam medis dan informasi kesehatan sebagai pemakai sistem sebanyak 104 mahasiswa. Teknik analisa data dengan menggunakan analisis faktor untuk mengetahui faktor utama yang mempengaruhi usability dan user experience mahasiswa. Hasil penelitian menunjukkan bahwa dalam hal usability faktor mudah diingat merupakan faktor utama yang mempengaruhi mahasiswa dalam menggunakan sistem, sedangkan faktor kepuasan kurang berpengaruh pada usability penggunaan sistem. Dalam hal user experience faktor daya tarik merupakan faktor utama mahasiswa dalam menggunakan sistem, sedangkan faktor kebaruan kurang berpengaruh pada user experience dalam penggunaan sistem. Untuk meningkatkan usability dan user experience mahasiswa maka sistem perlu ditingkatkan dalam hal kebaruan dan kepuasan dengan melakukan perbaikan agar sistem terlihat lebih menarik dan sesuai kebutuhan pengguna.
RSUP Dr. Kariadi Semarang sees both outpatients and inpatients to assess their health status and condition. Patient's health status and condition are classified into two groups: comorbid and co-incident. Patient claims are funded based on status and health conditions of comorbid and co-incident patients. The objectives this research is to know about the patient claim financing procedures of RSUP Dr. Kariadi Semarang during covid-19 pandemic. This research is descriptive qualitative using phenomenological. Primary data sources quotations were chosen using either purposeful sampling or criterion-based selection. The research informants are the primary informants. Informants are Hospital's first primary informant, the Coordinator of Coding Casemixes, and the second primary informant, the Nurse Coordinator of the Covid-19 Handling Room, as well as the first triangulation informant, the Head of the Medical Record Unit, and the second triangulation informant, the Head of the Covid-19 Handling Task Force. Interviews is methods for gathering data. Source triangulation is used for data triangulation. Data analysis using flow model of analysis and interactive analysis model. The result of this research are covid-19 with comorbidity or covid-19 with co-incident in patients because the guarantor is different, the case will be entered twice if it is a co-incident. If the condition is comorbid, the claim is handled separately. Previously, a claim was made for the covid-19 case, and if the covid-19 case was completed but the comorbidities persisted, the guarantor was changed from the Ministry of Health to BPJS Health. The conclusion is during the covid-19 pandemic, the procedures of RSUP Dr. Kariadi Semarang's patient claim financing process are two, such as the guarantor from the Ministry of Health and BPJS Health. Keywords: Patient claim, financing, process
Findings on the health status and condition of patients who came to Dr. Kariadi were classified into two categories comorbid and co-incident. For patient claims to be funded, an assembling process and case-mix coding are carried out for the submission process based on the results of checking the status and health conditions of comorbid and co-incident patients. This study explores the procedure for the process of financing the patient's claim at Dr. RSUP. Kariadi Semarang during the covid-19 pandemic. The research was conducted in a phenomenological descriptive qualitative manner with the data sources coming from primary informants. Sampling technique with the selection according to the criteria then conducted an interview. Flow analysis model and interactive analysis model were used to analyze the data. For Covid-19 patients with comorbidities, previously a claim was made for Covid-19 cases, and if the Covid-19 case was completed but the comorbidities persisted, the guarantor switched from the Ministry of Health to BPJS Health. The procedure for the process of financing a patient's claim at Dr. RSUP. Kariadi Semarang during the COVID-19 pandemic there were two guarantors from the Ministry of Health and BPJS Health.
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