This research aimed to examine the effects of negative metastereotypes (i.e., patients believe that doctors have negative opinions about them) and conflict experience on doctor-patient relationships. A 2 9 2 experimental study was conducted on 84 outpatients who were randomly assigned to either a negative metastereotype activation (NMSA) condition or a nonnegative metastereotype activation (non-NMSA) condition. Each group consisted of patients with and without conflict experience (CE). Intergroup anxiety and doctor-patient relationships were subsequently assessed. Results showed that NMSA and CE increased intergroup anxiety and undermined doctor-patient relationships. In addition, the interaction between NMSA and CE on doctor-patient relationships was significant. When negative metastereotypes were activated, patients with CE showed more unfavorable relationships with doctors as compared with those under non-NMSA activation condition; no metastereotype effects on doctor-patient relationships were observed among patients without CE. These findings provided insights into an important predictor of doctor-patient relationships as well as its mechanism. Future studies should consider negative metastereotypes and CE to develop interventions for improving doctor-patient relationships.
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