This preliminary study investigates students' expected learning experiences that determine their return to the same university for further studies. A cross-sectional analysis was done on 190 undergraduate students in a private institution of higher learning. Their opinions were sought regarding the present quality of services offered by the university. Their concern was for quality teaching, lecturers and facilities, and especially course fees, technology, and support systems. The study highlights the need to look again at some of the students' major complaints, which could guarantee their return to the university's doorstep.
This study investigates the expected learning experience that determines their desire to further their studies at the same university. A cross sectional analysis was done on 190 undergraduate students in a public higher learning institution. Their opinions were sought regarding the present quality of services offered by the university. The students were very concerned about the quality of teaching, their lecturers and the facilities on offer, and more so the course fees structure, technology, and support systems. There is a need to look again at some of the major complaints addressed, which could guarantee the return of these students to its doorstep.
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