Indonesia mulai melakukan vaksinasi pada 13 Januari 2021 secara gratis bagi seluruh masyarakat. Kota Semarang sebagai salah satu episentrum penyebaran COVID-19 di Jawa Tengah ikut memulai program vaksinasi. Penelitian ini bertujuan untuk mengetahui bagaimana penerimaan masyarakat Kota Semarang terhadap Vaksin COVID-19. Jenis penelitian ini adalah deskriptif kuantitatif dengan menggunakan desain cross sectional. Sasaran dalam penelitian ini adalah seluruh masyarakat pengguna internet di Kota Semarang dengan rentang usia 18-59 tahun yang bersedia menjadi responden. Responden yang berhasil dikumpulkan dalam penelitian ini berjumlah 200 orang. Data responden dikumpulkan melalui angket yang disebar secara daring melalui google form pada 10 Januari – 10 Februari 2021. Hasil dalam penelitian ini mengungkapkan bahwa, dari 12 pernyataan seputar penerimaan masyarakat Kota Semarang terhadap Vaksin Covid-19, sebanyak 9 penyataan direspon secara negatif. Diantaranya: keamanan dan efektivitas vaksin, kehalalan vaksin, virus mampu hilang dengan sendirinya, virus merupakan produk propaganda, dan kemampuan pemerintah mengatasi pandemi. Hal ini mengindikasikan bahwa edukasi terhadap masyarakat perlu ditingkatkan mengingat konsensus penerimaan (Receiving/Attending) merupakan tahapan selanjutnya dari pengetahuan (knowledge).
Patient satisfaction is an assessment of the good or bad quality of health services received by patients. The background of this research is that the Ngemplak Simongan Public Health Center, Semarang City, in carrying out health duties has not yet achieved the desired goals, in general there are still weaknesses. The aim of the research was to determine the level of service quality at the Ngemplak Simongan Health Center. Quantitative research using a descriptive observational study design, using a cross-sectional research design approach. This research was conducted at the Ngemplak Simongan Health Center in December 2022. Sampling used the Purposive Sampling Method. This research instrument used a questionnaire, how to collect data by interview and Google form. The results of the research are good product quality, poor price, poor service quality, good reliability, good tangibility, poor assurance, good emotional factor, good convenience. Suggestions for this research institution can be used as material for consideration in efforts to improve the quality of health services.
Compliance with the Covid-19 health protocol will determine the success of handling COVID-19. In fact it is not easy to build compliance with health protocols in the community in handling COVID-19 in various countries, including Indonesia. Searches related to compliance with health protocols in this study were carried out using the PRISMA method to obtain 8 literature from 1558 articles obtained from Pubmed and Scopus. The analysis shows that adherence to health protocols carried out, both in efforts to wash hands, use masks, not shake hands and avoid crowds, is greatly influenced by the knowledge and motivation a person has.
Service quality is one measure to assess public services. Public service is an activity or a series of activities in the context of fulfilling service needs in accordance with statutory regulations for every citizen and resident for goods, services and/or administrative services provided by public service providers. The state is obliged to serve every citizen and resident to fulfill their basic rights and needs within the framework of public services which are mandated by the 1945 Constitution. The Ngemplak Simongan Health Center is the first level implementing unit in providing health services in its working area, namely the village level. The purpose of this study was to see the extent to which the quality of health services at the Ngemplak Simongan Health Center was satisfied by looking at the elements of safety, effectiveness, patient-centered, timely, efficiency, fairness. The method used in this research is purposive sampling. The results showed that the health services at the Ngemplak Simongan Health Center were quite good, but there were still some that were lacking at this Health Center. It is hoped that the facilities and infrastructure available at the Ngemplak Simongan Health Center can improve the performance and quality of services provided. It is hoped that the Ngemplak Simongan Health Center can be better in providing services in the future by seeing that there is still dissatisfaction with health service users at the Ngemplak Simongan Health Center.
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