Companies, research centers, and universities are increasingly keeping in contact over time. Especially after Internet, the "Web Era" has contributed to a dynamic market as well as to a critical relation between management and engineering in industry. Thus, research centers can help companies in supporting and improving their activities and processes through innovation partnerships. In Brazil, the Research Center for Energy (CEPEL) is exploring information systems applied to its modernization. In this sense, this paper presents SILAB, a system to manage actions of clients and laboratories during processes of provision test and certification of equipment. SILAB was developed from an experience based on the govern-university partnership. The main focus is to support standards, transparence and productivity in a domain-driven workflow. Some experiences collected from SILAB's stakeholders are also discussed.
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