Empirical studies on the impact of knowledge management on the performance of MNC subsidiaries remain elusive to date. This study examines the effect of knowledge management tools such as corporate university, communities of practice, group benchmarking, learning systems and rewards upon absorptive capacity and performance with unique data from subsidiary units in a large German MNC -Heidelberger Cement. The findings suggest that knowledge management tools unfold their performance impact through their significant influence on absorptive capacity and knowledge inflows. The key contributions to the current literature on knowledge flows in the MNC include an empirically corroborated link between deployments of knowledge management tools and their impact on the subsidiary employee's ability and motivation to learn from internal knowledge flows in the MNC as well as their impact on subsidiary business performance.

This paper presents a review of existing theoretical perspectives and empirical work on strategic IT outsourcing. By presenting the main findings of various recent studies and elaborating on current research gaps it conveys a picture of the past research, the present findings and the future applications of IT outsourcing. Prior research has generated theoretical insights and largely qualitative evidence on IT outsourcing. While quantitative studies remain sparse, limited to decision making and performance, there is a lack of quantitative empirical research examining outsourcing processes more comprehensively. This paper outlines a simple, yet integrative process model and develops propositions, which serve to integrate and compare theoretical strands, to evaluate existing empirical research and to stimulate new avenues of empirical research.Strategic outsourcing, IT services, stocktaking, empirical challenges,

0 this focused issue examines the role of headquarters in modern multinational corporations (MNcs). We examine how headquarters add value, which roles they play and how existing theory needs to be modified in light of recent developments. 0 We argue that headquarters still play an important role in the MNc. Furthermore, we highlight the possibility that the conceptualization of headquarters as a distinct organizational entity may need to be modified. We also suggest that further studies may benefit from focusing on problems of "dual agency" and how subsidiary managers deal with multiple parents.

Entrepreneurial activities contribute to the innovativeness and performance of subsidiaries and their parent multinational enterprises (MNEs). Though a strong multinational presence can spur the discovery and exploitation of entrepreneurial opportunities, it also creates uncertainty that complicates the alignment of cognition and interest in the governance of MNEs' multi-level entrepreneurial activities. We integrate economic and behavioural approaches to identify communicative, behavioural, and value uncertainties encountered in the MNEs' opportunity recognition phase. In addition, we discuss key contingencies that influence solutions to these uncertainties through delegation of authority, provision of incentives, promotion rules, and use of clan structures. Copyright Blackwell Publishing Ltd 2007.

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