The objective of the present study is to empirically examine the effect of knowledge sharing and trust on psychological capital and emotional intelligence (EI). The study also investigates the relationship between psychological capital and EI on organizational excellence. The role of gender as a moderator is examined in these relationships. The survey data were collected from 792 faculty members from three premier higher educational institutions from the southern part of India. After checking the psychometric properties of the survey instrument, data were analysed using hierarchical regression. The results obtained demonstrate that (a) knowledge sharing is significantly and positively related to psychological capital and EI, (b) trust is significantly and positively related to psychological capital and EI, (c) psychological capital and EI are significantly and positively related to organizational excellence and (d) gender moderated the relationship between (a) knowledge sharing and psychological capital, (b) knowledge sharing and EI, (c) trust and psychological capital, and (d) trust and EI. The implications for management are discussed.
The purpose of this study is to examine the effect of emotional intelligence (EI) and psychological capital (PsyCap) on knowledge–service–leadership (KSL) excellence. A conceptual model is developed to explore knowledge sharing as the moderator in EI and PsyCap. Further, the study explores trust as a moderator in the relationship between PsyCap and KSL excellence. Using a structured survey instrument, this article gathered data from 963 faculty members working in various colleges and universities in three cosmopolitan cities (Chennai, Coimbatore and Tiruchirappalli) in the southern part of India. The hierarchical regression results reveal that (a) EI is positively and significantly related to PsyCap, (b) knowledge sharing moderates the relationship between EI and PsyCap, (c) PsyCap is positively related to KSL excellence, (d) trust moderates the relationship between PsyCap and KSL excellence and (e) PsyCap as a mediator in the relationship between EI and knowledge and leadership excellence. The findings underscore the importance of EI, PsyCap, knowledge sharing and trust in achieving excellence in educational institutions. The implications for theory and practice are discussed.
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