Purpose The purpose of this paper is to examine how financial literacy and demographic variables (gender, age, income level, education, occupation, marital status and investment experience) related to behavioral biases. Design/methodology/approach The study uses one-way analysis of variance (ANOVA), factor analysis and multiple regression analysis to examine survey data from more than 500 individual investors in India. Findings The results reveal the presence of different behavioral biases including overconfidence and self-attribution, the disposition effect, anchoring bias, representativeness, mental accounting, emotional biases and herding among Indian investors. Hence, the findings support the view that individual investors do not always act rationally. The results also show that financial literacy has a negative association with the disposition effect and herding bias, a positive relation with mental accounting bias, but no significant relation with overconfidence and emotional biases. Age, occupation and investment experience are the most important demographic variables that relate to the behavioral biases of individual investors in the sample. Regarding gender, males are more overconfident than are females about their knowledge of the stock market. Research limitations/implications The study does not test for causality, only association between the variables. Thus, the findings in this study should not be interpreted as suggesting causality. The study may have implications for financial educators in promoting the financial awareness programs for individuals. Financial advisors can potentially become more effective by understanding their clients’ decision-making processes. Originality/value Despite an extensive literature on behavioral finance, limited academic research attempts to unravel the relation of how financial literacy and demographic variates relate to behavioral biases. This study contributes to this literature by trying to fill this gap.

PurposeThis study aims to present a retrospective of the Journal of Research in Interactive Marketing (JRIM) on its 15th anniversary. The retrospective includes an analysis of JRIM's growth in publication and citation, and an exploration of the journal's major themes and methodologies employed.Design/methodology/approachThis study used a bibliometric methodology consisting of analytical techniques such as performance analysis, co-authorship network analysis, and bibliographic coupling to present a retrospective of JRIM.FindingsThis study finds that JRIM has grown consistently in terms of its publications and citations with its major themes being social media, advertising and communication, technology adoption, customer behavior, multi-channel marketing, viral marketing, and relationship marketing. This study also reveals that the journal's contributing authors tend to employ empirical and quantitative methodologies.Originality/valueThis is the first study to present a retrospective of JRIM and one of the few that present a retrospective of interactive marketing. Besides presenting the major themes, this study also analyzes the growth that such themes have undergone with time and what are the major themes in recent times in relation to the body of knowledge on interactive marketing curated through JRIM.

PurposeThis exploratory study aims to investigate the financing issues faced by Indian small and medium enterprise (SME) owners. It also classifies the financing constraints into four financing gaps, namely, demand, knowledge, supply and benevolence. Design/methodology/approachThe study uses the convergent interviewing technique to highlight the key issues being faced by SME owners in financing. Forty-four owners from different industries and having dispersed demographics have been interviewed in the study. FindingsThe findings reveal the real-time issues being faced by SME owners. SMEs faced both demand- and supply-side constraints. The most common financing challenges are high cost of credit, complex procedures of lending institutions, information asymmetry, creditworthiness and self-abstaining from external financial resources. Issues pertaining to lack of knowledge and awareness about the financial products and services are also being noticed by the researchers. Research limitations/implicationsThis study identifies the major financing concerns of SMEs and thereby provides a directional approach to the policymakers in the area of SME financing. Originality/valueThe study offers a better and data-based understanding of financing issues being faced by the SME owners. The usage of convergent interviewing allows the researchers to highlight the common issues raised by the SME owners.

IntroductionInformation and communication technologies are an integral part of the hospitality and tourism field. By transforming industry practices, strategies and structures, information and communication technologies have been renovating the tourism sector since the 1980s (Porter, 2001;Bulchand-Gidumal et al., 2011). In addition, new technologies have been aiding in creating new business models in the hospitality and tourism business. Consumers presently rely on online consumer-produced content while making choices and opinions about destinations, hotels and restaurants (Cobanoglu, 2010). In response to the escalating involvement and need for information and communication technologies, the Journal of Hospitality and Tourism Technology (JHTT) was launched in 2010 under Prof Cihan Cobanoglu from the University of South Florida. The journal aims to bridge the space between academia and industry and explicitly provide a pedagogic platform to hospitality and tourism information technology and e-business. Currently, JHTT is among the premier sources in this domain. The journal broadly focuses on the impact of information and communication technologies on the hospitality and tourism industry covering prominent and contemporary topics such as artificial intelligence, automation and robotics, blockchain/ cryptocurrencies, chatbots, digital marketing, e-marketing, e-word of mouth, internet of things, the service-oriented architecture of business systems, smart tourism and smart destinations, technologies for sustainable hospitality and tourism and so forth.JHTT has been continuously growing since 2010 and has succeeded in achieving a higher stature as a global academic research platform. Various metrics of the scholarly world reflect the progression and repute of JHTT. Among the quantitative measures, the journal has a five-year impact factor of 4.566 (as per Clarivate Analytics). The journal articles published between 2015 and 2019 have received an average of 4.566 citations in 2020. Moreover, the CiteScore of 5 reflects that articles published between 2017 and 2020 are credited with an average of five citations in 2021. The journal is ranked "B" by the Australian Business Deans Council (ABDC) Journal Quality List as a qualitative measure. It is also acknowledged by the Chartered Association of Business Schools (CABS, UK) Academic Journal Guide for its original and high-quality peer-reviewed content. It is abstracted and indexed in many databases, including Scopus and Web of Science.Acknowledging the JHTT's growth as a regarded source and the importance of information and communication technologies in hospitality and tourism as a topic, this study aims to provide a retrospection of JHTT since its inception. It is essential to study its publications and citations as a whole so that the productivity and impact of a scientific source can be understood. This article offers an insightful understanding of the authors' publication, citation, collaboration and methodological choices in JHTT. The article uses various methods to...

The study aims to explore the effect of dimensions of green marketing orientation (GMO) on green innovation and organizational performance utilizing the fundamental concepts of GMO theory, institutional theory, and resource‐based theory, or natural resource‐based view. In this research, we mainly explore the unplumbed effect of internal (IGMO), strategic (SGMO), and tactical green marketing orientation (TGMO) of the firm using the GMO theory. Although few scientific attempts tried to measure the effect of IGMO, SGMO, and TGMO, a majority of them disdained the idea of its integrated effect and adopted a futile approach while positioning these constructs in their model. In addition, we investigated stakeholders' role (moderating) in green innovation practices and organizational performance. The proposed model is tested using survey data collected from 201 top and middle‐level working professionals from manufacturing to service industries in India. We used a structured questionnaire and covariance‐based structure equation modeling for the path estimation. All three dimensions showed a direct positive significant effect on green innovation. Only tactical TGMO showed a direct effect on organizational performance, while the other two showed an indirect effect only on organizational performance mediated through green innovation. The study also established the moderating effect of stakeholders' view on the relationships between green innovation and organizational performance. Conclusively, we contribute to GMO theory by extending the scope for further academic/market validation and concurrently advancing managerial inferences for business strategists and market practitioners on sustainable organizational development.