The internet offers adolescents a huge window of opportunities, but these opportunities are not always exempt from risks. Indeed, many young people are nowadays confronted with spam, gruesome or violent images and content including pornography, drugs, racism, and even suicide. We surveyed 815 Flemish 15-to 19-year-olds about the online risks they (may) have been confronted with and on how they cope with these risks. We controlled for digital literacy levels, socio-demographics and personality traits. Interestingly, our research shows that not only adolescents with a high level of internet literacy but also those with lower internet literacy levels, such as youths enrolled in vocational education, tend to be more frequently exposed to online risks. Also worthwhile noting is the fact that a high level of self-confidence positively correlates with exposure to risky online content. In general, adolescents do not consult anybody when it comes to coping with risks and negative experiences online. However, a good parent-child relationship pays off as kids with a good parental relationship encounter aggressive, sexual or value-based content less frequently.
This study investigates how teenagers use social networking sites (SNS) and other online communication applications, to what extent they are exposed to online contact risks related to the use of these online tools and how they cope with these risks. A written survey was administered among 815 Flemish adolescents aged 14-19. The study controls for sociodemographics and psychosocial factors, and it concludes that boys, pupils in technical or vocational education, adolescents living in lower SES families, teens with either low or high self-confidence and those having a bad relationship with their parents are more at-risk.
Purpose
– This article aims to reflect on possible ways to optimise current ways to deliver information provision to make it more transparent to users. In particular, this article will refer to the benefits (and challenges) of using more user-centred approaches to inform users in a more transparent way.
Design/methodology/approach
– In this paper we analyse individual, as well as contextual factors (e.g. cognitive differences, time constraints, specific features of social networking sites [SNS] platforms) which may have an impact on the way users deal with Terms of Use, privacy policies and other types of information provision typically made available on SNS platforms. In addition, possible ways of improving current practices in the field are discussed. In particular, the benefits (and challenges) of a user-centred approach have been referred to when it comes to informing users in a way that is more meaningful to them. Finally, it is discussed how user-centred approaches can act as mechanisms to increase transparency in SNS environments and how (alternative) forms of regulation could benefit from such an approach.
Findings
– The authors believe that it is necessary to start focussing on users/consumers’ needs, expectations and values to develop visualisation tools that can help make law (more) meaningful to users/consumers by giving them a better insight into their rights and obligations and by guiding them in making truly informed decisions regarding their online choices and behaviour.
Originality/value
– By looking at different techniques such as visual design and the timing of information, the article contributes to the discussion on how people can be made more aware of legal documents and actually read them
a b s t r a c tCombining the techniques of paper prototyping and card sorting into a single session has the benefits of helping users to understand a new technology on the one hand, and of gaining insight into the users' mental models of that technology on the other hand. However, acquainting users with a new technology via a paper prototype might affect their mental models, as assessed with the card sorting technique. The aim of this paper was to explore the possibility of combining the two techniques in a single research session. Thirty-seven users participated in a study concerning a payment system based on Near Field Communication (NFC). Eight group sessions were organized, including both a paper prototyping exercise and a card sorting exercise. The order of the exercises was alternated. The findings of this case study seem to suggest that the paper prototyping exercise resulted into deeper insights into the participants' mental models resulting from the card sorting exercise. At the same time, paper prototyping seemed to prevent participants to come up with new names for their card sorting categories.
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