The main objective of this research is to showcase and highlight the necessity of continuous education and training of human resources in the public sector, which will contribute to better service towards the citizens and will create a sense of satisfaction among the employees themselves since they will be able to respond at the highest level possible to the requirements of the bodies they serve. For this reason, a quantitative survey was carried out (data collection in the form of a questionnaire), following the implementation of a sufficient number of educational programs in the Region of Crete. The main results obtained are the following: 1) Need for continuous training of human resources (in various subjects). 2) Satisfaction resulting from the extra knowledge they gain during the implementation of the targeted educational programs. 3) Possibility of detecting the real educational needs of the employees, since through a relevant question, the need of conducting thematic seminars was captured, with a view to acquiring targeted knowledge that will facilitate their work and of course to achieve their goal, which is none other than providing better services to the citizens. So, this paper summarizes responses of public sector employees to training programs in Crete. The employees mostly responded (70%) and mostly liked the training programs.
Management is what makes e-government successful by coordinating the use of corporate resources, managing relationships, and empowering strategic alliances. However, current e-government methodologies and models used are only tailored to specific requirements. This restrains the ability to compare cases and draw valuable conclusions as to how to improve e-government and its performance measurements. Therefore, the authors are attempting to address the issues faced by surveying the models consisting of effective practices in e-government and Information Technology integration management and support. The study provides in depth overview of the current status of e-government models and links with emerging Information Technology.
Management is what makes e-government successful by coordinating the use of corporate resources, managing relationships, and empowering strategic alliances. However, current e-government methodologies and models used are only tailored to specific requirements. This restrains the ability to compare cases and draw valuable conclusions as to how to improve e-government and its performance measurements. Therefore, the authors are attempting to address the issues faced by surveying the models consisting of effective practices in e-government and Information Technology integration management and support. The study provides in depth overview of the current status of e-government models and links with emerging Information Technology.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.