Code complexity has been studied intensively over the past decades because it is a quintessential characterizer of code's internal quality. Previously, much emphasis has been put on creating code complexity measures and applying these measures in practical contexts. To date, most measures are created based on theoretical frameworks, which determine the expected properties that a code complexity measure should fulfil. Fulfilling the necessary properties, however, does not guarantee that the measure characterizes the code complexity that is experienced by software engineers. Subsequently, code complexity measures often turn out to provide rather superficial insights into code complexity. This paper supports the discipline of code complexity measurement by providing empirical insights into the code characteristics that trigger complexity, the use of code complexity measures in industry, and the influence of code complexity on maintenance time. Results of an online survey, conducted in seven companies and two universities with a total of 100 respondents, show that among several code characteristics, two substantially increase code complexity, which subsequently have a major influence on the maintenance time of code. Notably, existing code complexity measures are poorly used in industry.
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