This chapter presents a conceptual model that explains how e-commerce adoption in developing countries is affected by various infrastructure enablers and socio-economic variables. It describes the status of infrastructure enabler variables such as computer and Internet penetration, quality and speed of Internet connectivity, security infrastructure, online payment mechanisms and dispute resolution mechanisms in India and their impact on e-commerce adoption. Furthermore the chapter highlights the relationship between e-commerce adoption and various socio-economic variables such as prices, market reach, disposable income level, and cultural orientation of consumers. The chapter discusses the taxation of e-commerce, taking into account the complexity of the tax structure in India. A couple of mini-cases exemplify the utility of e-commerce in some practical applications. With this review of e-commerce adoption, stakeholders such as the government, the policy makers and industries will be able identify ways to nurture the positive effects and mitigate the negative effects to sustain the growth of e-commerce in many developing countries such as India.
Businesses that are involved in offshore software development often operate in a virtual project environment in which peer teams located at customer premise exchange project specifications with the offshore software development facility. To understand the complex issues in such a virtual project environment during the requirements definition phase of the software development cycle, we conducted an exploratory research study, involving 24 virtual teams based in Canada and India, working on defining business requirements for software projects, over a period of five weeks. The study indicates that trust between the teams and well-defined task structure positively influence the efficiency, effectiveness, and satisfaction level of global virtual teams.
Global software development projects use virtual teams, which are primarily linked through computer and telecommunications technologies across national boundaries. Global Virtual Teams rarely meet in a faceto-face context and thus face challenging problems not associated with traditional co-located teams. To understand the complex issues in a virtual project environment during the requirements definition phase of the software development cycle, we conducted an exploratory research study, involving 24 virtual teams based in Canada and India, working on defining business requirements for software projects, over a period of 5 weeks. The study indicates that ease of use of technology, trust between the teams and well-defined task structure influence positively the efficiency, effectiveness, and satisfaction level of global virtual teams.
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