The article is devoted to the main aspects of the development of a “smart” or “digital city”. To date, the approved “Strategy for the Development of the Information Society in the Russian Federation for 2017-2030” is being implemented quite fully. Within the framework of the “Smart City” concept, one of its components is identified and considered in the article: “Urban governance”. The authors believe that the human factor in urban management is fundamental. But in the “digital city” system, managers-officials need to use (own) information systems and programs that simplify and make transparent their actions in urban management. Such a tool, according to the authors, is the introduction of the “Electronic Government” system. E-government removes borders and frameworks in communication between officials and the population, makes their work visible and understandable, explains to the population the principles and procedure for the implementation of the activities of the state, region and municipalities. The article considers the economic and other prerequisites that contribute to the need for the use of e-government in urban management.
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