Results of a local survey in late 2008 show that e-bookshave not yet reached a tipping point at University College Dublin (UCD) Library, with only about a quarter of those surveyed saying that they have used any.There is therefore everything to play for in this developing area.We describe briefly the stages of e-book development at UCD Library, and then focus upon the main themes that have emerged and our experience in each case. These themes are:collection development and acquisition;resource discovery; statistics and promotion; then future challenges and plans. There is discussion of the real challenges that we have seen over the three years that we have had a specific focus on e-books, in terms of the inter-team nature of the enterprise, the rapid transition to new working methods, and the threat presented to future e-book developments by the current financial situation.
The issue of poor record keeping by health-care professionals is a recurrent one in the risk management literature. Two aspects of this issue are identified — the quality of client care and the investigation of medicolegal claims. In this article, the implications of poor quality record keeping are outlined. Criteria for good record keeping are discussed and methods of improving and maintaining standards are identified.
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