Since its introduction as a concept in the 1980s, supply chain management (SCM) has undergone significant modification and expansion. A qualitative analysis of 166 unique definitions of SCM published in the literature identified three major themes associated with the supply chain and SCM: (1) activities; (2) benefits; and (3) constituents/ components. Utilizing these themes, key research questions and issues within the supply chain and SCM are identified that could be examined by marketing scholars.
Purpose -The paper seeks to develop a conceptualization of franchisee perceived relationship value (FPRV), defined as the trade-off between perceived net worth of tangible and intangible benefits and costs to be derived over the lifetime of the franchisor-franchisee relationship, as perceived by the franchisee, taking into consideration the available alternative franchise relationships. Design/methodology/approach -A survey of existing literature provided the relevant constructs and concepts for developing a conceptual framework of FPRV. Findings -The behavioral aspects of the franchise relationship are explored from the franchisee's perspective, providing an alternative viewpoint of the franchise relationship. Practical implications -The paper affords a useful foundation for making decisions in a franchise relationship, such as the choice of a new franchisee. This entails a comparison of an existing franchisee about which much is known versus a new franchisee about which less is known. FPRV offers a constructive lens to better evaluate this decision and help frame questions concerning the value of social elements within the relationship. Originality/value -This work is among the first to examine franchisee relationship value and consequences from the franchisee's perspective. Research propositions surrounding the franchisee's behavioral expectations in the relationship are offered, and serve to guide further research in this area.
Rapid growth in the older population raises concerns about increasing demands that aging consumers experience in service encounters. In particular, they face challenges of informed consent that require them to make decisions that support their well‐being. Building on current knowledge of factors that diminish decision‐making capacity with age, this study examines conditions under which aging consumers acquiesce to informed consent, when not fully informed. The conceptual framework and research propositions regarding the key factors influencing consumer vulnerability during the informed consent process are (1) cognitive changes, (2) sensory factors, (3) financial changes and (4) sender and receiver interaction. Theoretical and practical implications of the framework are discussed.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.