There has been a recent resurgence in the area of explainable artificial intelligence as researchers and practitioners seek to make their algorithms more understandable. Much of this research is focused on explicitly explaining decisions or actions to a human observer, and it should not be controversial to say that looking at how humans explain to each other can serve as a useful starting point for explanation in artificial intelligence. However, it is fair to say that most work in explainable artificial intelligence uses only the researchers' intuition of what constitutes a 'good' explanation. There exists vast and valuable bodies of research in philosophy, psychology, and cognitive science of how people define, generate, select, evaluate, and present explanations, which argues that people employ certain cognitive biases and social expectations towards the explanation process. This paper argues that the field of explainable artificial intelligence should build on this existing research, and reviews relevant papers from philosophy, cognitive psychology/science, and social psychology, which study these topics. It draws out some important findings, and discusses ways that these can be infused with work on explainable artificial intelligence.

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Explainability is essential for users to effectively understand, trust, and manage powerful artificial intelligence applications.

Prominent theories in cognitive science propose that humans understand and represent the knowledge of the world through causal relationships. In making sense of the world, we build causal models in our mind to encode cause-effect relations of events and use these to explain why new events happen by referring to counterfactuals — things that did not happen. In this paper, we use causal models to derive causal explanations of the behaviour of model-free reinforcement learning agents. We present an approach that learns a structural causal model during reinforcement learning and encodes causal relationships between variables of interest. This model is then used to generate explanations of behaviour based on counterfactual analysis of the causal model. We computationally evaluate the model in 6 domains and measure performance and task prediction accuracy. We report on a study with 120 participants who observe agents playing a real-time strategy game (Starcraft II) and then receive explanations of the agents' behaviour. We investigate: 1) participants' understanding gained by explanations through task prediction; 2) explanation satisfaction and 3) trust. Our results show that causal model explanations perform better on these measures compared to two other baseline explanation models.

Abstract Objective To conduct a systematic scoping review of explainable artificial intelligence (XAI) models that use real-world electronic health record data, categorize these techniques according to different biomedical applications, identify gaps of current studies, and suggest future research directions. Materials and Methods We searched MEDLINE, IEEE Xplore, and the Association for Computing Machinery (ACM) Digital Library to identify relevant papers published between January 1, 2009 and May 1, 2019. We summarized these studies based on the year of publication, prediction tasks, machine learning algorithm, dataset(s) used to build the models, the scope, category, and evaluation of the XAI methods. We further assessed the reproducibility of the studies in terms of the availability of data and code and discussed open issues and challenges. Results Forty-two articles were included in this review. We reported the research trend and most-studied diseases. We grouped XAI methods into 5 categories: knowledge distillation and rule extraction (N = 13), intrinsically interpretable models (N = 9), data dimensionality reduction (N = 8), attention mechanism (N = 7), and feature interaction and importance (N = 5). Discussion XAI evaluation is an open issue that requires a deeper focus in the case of medical applications. We also discuss the importance of reproducibility of research work in this field, as well as the challenges and opportunities of XAI from 2 medical professionals’ point of view. Conclusion Based on our review, we found that XAI evaluation in medicine has not been adequately and formally practiced. Reproducibility remains a critical concern. Ample opportunities exist to advance XAI research in medicine.

In the field of design, it is accepted that users' perceptions of systems are influenced by emotion as much as cognition, and functionally-complete products will not be adopted if they do not appeal to emotions. While software engineering methodologies have matured to handle non-functional requirements such as usability, what has not been investigated fully is the emotional needs of people. That is, what do users want to feel, and how do they feel about a system? In this paper, we argue that these emotional desires should be treated as first-class citizens in software engineering methodology, and present preliminary work on including emotions in requirements models using emotional goals. We evaluate these models both with a controlled user study, and on a case study of emergency systems for older people. The results of the controlled user study indicate that people are comfortable interpreting and modifying our models, and view the inclusion of emotions as first-class entities as a positive step in software engineering. The results of our case study indicate that current emergency systems fail to address the emotional needs their users, leading to low adoption and low usage. We conceptualised, designed, and prototyped an improved emergency system, and placed it into the homes of nine older people over a period of approximately two weeks each, showing improved user satisfaction over existing systems. 1. By "design" here, we refer to the design of the product, not of the software architecture or detailed designs.

Human syntactic processing shows many signs of taking place within a general-purpose short-term memory. But this kind of memory is known to have a severely constrained storage capacity—possibly constrained to as few as three or four distinct elements. This article describes a model of syntactic processing that operates successfully within these severe constraints, by recognizing constituents in a right-corner transformed representation (a variant of left-corner parsing) and mapping this representation to random variables in a Hierarchic Hidden Markov Model, a factored time-series model which probabilistically models the contents of a bounded memory store over time. Evaluations of the coverage of this model on a large syntactically annotated corpus of English sentences, and the accuracy of a a bounded-memory parsing strategy based on this model, suggest this model may be cognitively plausible.

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