Medication Error is every event that can be avoided which can cause or result in improper drug service or harm the patient while the drug is under the supervision of health personnel or patients. The aim of the study was to find out the prevalence of Medication Errors, which occur, in the precscribing phase and the dispensing phase of internal outpatient clinic. This research is a descriptive analysis research with prospective data collection. Study sample is 332 prescriptions of internal outpatient clinic who entered the pharmaceutical installation of Bhayangkara Hospital, Level III, in the period of January 2019. The results showed that there was a Medication Error in both phases. Medication Error that occurs in the prescribing phase includes; no birth date (age) 80.12%, no dosage form 38.85%, no consentration/dosage 27.71%, incomplete prescription of hard drugs 6.32%, can’t read prescribing letter 3.01%, incorrect/unclear patient name 1.20 %, there is no number of drugs 0.30% and there are no administration rules 0.30%. Medication Error that occurs in the dispensing phase includes; drug delivery outside the instructions is 8.13%, the drug delivered is less that 1.81%, and writing etiquette is wrong or incomplete 0.30%. Based on the data above, it can be concluded that there is a potensial of Medication Error in the prescribing and dispensing phase at Bhayangkara Hospital, Level III, Manado. Keywords: Medication Error, Prescribing, Dispensing, Clinic Internally Bhayangkara Hospital Tk.III Manado. ABSTRAKMedication Error adalah setiap kejadian yang dapat dihindari yang dapat menyebabkan atau berakibat pada pelayanan obat yang tidak tepat atau membahayakan pasien sementara obat berada dalam pengawasan tenaga kesehatan atau pasien. Tujuan penelitian yaitu mengetahui prevalensi Medication Error yang terjadi pada fase prescribing dan fase dispensing pasien rawat jalan poli interna. Penelitian ini merupakan penelitian analisis deskriptif dengan pengumpulan data secara prospektif. Terhadap 332 resep pasien rawat jalan Poli Interna yang masuk di instalasi farmasi Rumah Sakit Bhayangkara Tk.III Manado periode bulan Januari 2019. Hasil penelitian menunjukkan bahwa terjadi Medication Error pada kedua fase tersebut. Medication Error yang terjadi pada Fase prescribing meliputi; tidak ada tanggal lahir (usia) 80.12 %, tidak ada bentuk sediaan 38.85 %, tidak ada konsentrasi/dosis sediaan 27.71 %, tidak lengkap penulisan resep obat keras 6.32 %, tulisan resep tidak terbaca 3.01 %, salah/tidak jelas nama pasien 1.20 %, tidak ada jumlah obat 0.30 % dan tidak ada aturan pakai 0.30 %. Medication Error yang terjadi pada Fase dispensing meliputi; pemberian obat diluar instruksi 8.13 %, obat yang diserahkan kurang 1.81 %, dan penulisan etiket yang salah atau tidak lengkap 0.30 %. Berdasarkan data diatas dapat disimpulkan bahwa masih terjadi Medication Error pada fase prescribing dan dispensing di Rumah Sakit Bhayangkara Tk.III Manado. Kata kunci : Medication Error, Prescribing, Dispensing, Poli Interna Rumah Sakit Bhayangkara Tk.III Manado.
Medication error adalah suatu kejadian yang dapat merugikan bahkan membahayakan keselamatan pasien yang dilakukan oleh petugas kesehatan khususnya dalam hal pelayanan pengobatan pasien. Penelitian ini bertujuan untuk menentukan persentase medication error pada fase prescribing dan dispensing di Poli Interna Rumah Sakit X di Kota Manado. Penelitian ini merupakan penelitian yang bersifat analisis deskriptif dengan pengumpulan data secara prospektif. Hasil penelitian menunjukkan bahwa medication error yang terjadi pada fase prescribing antara lain tulisan resep tidak terbaca 3%, tidak ada nama dokter penulis resep 0,33%, tidak ada paraf dokter 0,33%, salah/nama pasien tidak jelas 4,98%, tidak ada usia pasien 72,75%, tidak ada konsentrasi/dosis sediaan 12,62%, tidak ada jumlah obat 0,33%, tidak ada bentuk sediaan 11,62%, dan tidak lengkap penulisan resep obat keras 0,66%. Sedangkan medication error pada fase dispensing meliputi pengambilan obat yang salah 0,33% dan jumlah obat yang diserahkan kurang 1,66%. Berdasarkan hasil penelitian maka dapat disimpulkan bahwa kejadian medication error di Poli Interna Rumah Sakit X di Kota Manado terbesar yaitu terjadi pada fase prescribing.Medication error is a condition that can harm and even endanger patient safety carried out by medical workers, especially in terms of patient treatment services. This study aims to determine the percentage of medication errors during the prescribing and dispensing phase at the Interna station of X Hospital in Manado City. This research is a descriptive analysis with prospective data collection. The results showed that medication errors that occurred during the prescribing phase included the recipe cannot be read 3%, no doctor's name in prescription 0.33%, no doctor's initial 0.33%, incorrect/unclear patient name 4.98%, no patient age 72.75%, no concentration/dosage of drugs 12.62%, no amount of drugs 0.33%, no dosage form 11.62%, and no complete prescription of prescription only medicine 0.66%. While medication errors in the dispensing phase include taking the wrong drug 0.33% and the amount of drug delivered is less than 1.66%. Based on the results of the study, it can be concluded that the incidence of medication errors at Interna station of X Hospital in Manado city mostly occurs in the prescribing phase.Medication error is a condition that can harm and even endanger patient safety carried out by medical workers, especially in terms of patient treatment services. This study aims to determine the percentage of medication errors during the prescribing and dispensing phase at the Interna station of X Hospital in Manado City. This research is a descriptive analysis with prospective data collection. The results showed that medication errors that occurred during the prescribing phase included the recipe cannot be read 3%, no doctor's name in prescription 0.33%, no doctor's initial 0.33%, incorrect/unclear patient name 4.98%, no patient age 72.75%, no concentration/dosage of drugs 12.62%, no amount of drugs 0.33%, no dosage form 11.62%, and no complete prescription of prescription only medicine 0.66%. While medication errors in the dispensing phase include taking the wrong drug 0.33% and the amount of drug delivered is less than 1.66%. Based on the results of the study, it can be concluded that the incidence of medication errors at Interna station of X Hospital in Manado city mostly occurs in the prescribing phase.
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