This study aims to obtain empirical evidence on the influence of Profitability, Tangibility Asset ,Tax rate, Firm Growth and Firm Size in manufacturing companies listed on the Indonesia Stock Exchange during 2014-2016. Tests using SPSS 24.0 and purposive sampling method. Data used in this study were 174 companies.The result of t test shows that Profitability has negative effect and significant to Debt policy, Firm size has positive influence and significant to Debt policy while Tangibility asset ,Tax rate, Firm growth do not have significant influence to Debt policy, and the result of F test are Profitability, Tangibility asset,Tax rate, Firm growth and Firm size are simultans influence on Debt policy.
PENDAHULUANPada zaman modern ini, suatu perusahaan diwajibkan untuk melakukan inovasi, ekspansi, dan selalu berusaha untuk meningkatkan kinerjanya agar dapat bersaing dengan kompetitor-kompetitornya. Demi melakukan inovasi dan ekspansi, suatu perusahaan memerlukan tambahan modal yang jumlahnya tidak sedikit. Salah satu sarana untuk mendapatkan tambahan modal tersebut melalui pasar modal yang ada di Indonesia yaitu
Tujuan penelitian adalah untuk menguji pengaruh profitabilitas, cash position, kebijakanutang, dan ukuran perusahaan terhadap kebijakan dividen; Sampel yang digunakan adalahperusahaan manufaktur yang terdaftar di BEI periode 2010-2012. Pengambilan sampeldilakukan untuk melihat pengaruh dari profitabilitas, cash position, kebijakan utang, danukuran perusahaan secara langsung. Hasil analisis regresi berganda secara simultan/bersama-sama menunjukan bahwa profitabilitas, cash position, kebijakan utang danukuran perusahaan memiliki pengaruh yang signifikan. Secara parsial, profitabilitasmemiliki pengaruh yang signifikan dan positif terhadap kebijakan dividen; cash positionmemiliki pengaruh yang tidak signifikan dan positif; kebijakan utang dan ukuran perusahaan memiliki pengaruh yang tidak signifikan dan negatif terhadap kebijakan dividen.
The purpose of this research is to obtain empirical evidence of the effect of Capital Structure, Profitability, Firm Size, and Leverage to Firm Value on manufacturing company listed in Indonesia Stock Exchange (IDX)on period 2015-2017. This research used 66 manufacturing company as the sample with purposive sampling method. Application that is used in this research is Eviews 9.Based on F-test states that every independent variables in this research have a significant effect to Firm Value. Based on t-tests, the results are Capital Structure have a negatif and significant effect to Firm Value. Whereas Profitability and Leverage have a positive and significant effect to Firm Value. And Firm Size has a positive and insignificant effect to Firm Value.
In community service activities that have been carried out in Tangerang City, the aim of this activity is to conduct training in retail businesses in South Tangerang, in building relationships with customers. Providing knowledge on how to build good relationships with customers is expected to increase customer loyalty. This activity refers to the results of internal grant research from PKM team members on customer relationship management (CRM). For retail businesses, it is very important to build customer relationship management (CRM) in increasing and maintaining loyal customers. The partner that is used as a place of activity is engaged in retail trading in eight traditional markets in South Tangerang, and has been in business for 6 years. With preliminary observations made on partners, several problems faced by these partners were identified, including a). Lack of knowledge of partners in doing good relationships with customers. b) lack of knowledge of partners to analyze customer relationship management (CRM) programs in maintaining customers. Based on the analysis of partner problems, there is still weak knowledge of customer relationship management (CRM) so that partners have not been able to build relationships with customers. The method offered in this activity is training online retail business owners. The results of this activity indicate that the partners are very enthusiastic in listening to and discussing the CRM material delivered by the PKM TEAM. Thus the understanding of partners about CRM will be further improved. ABSTRAK:Pada kegiatan pengabdian kepada masyarakat yang telah dilaksanakan di Kota Tangerang, yang bertujuan untuk kegiatan ini adalah melakukan pelatihan pada usaha ritel di Tangerang Selatan, dalam membangun hubungan dengan pelanggan. Dengan pembekalan pengetahuan tentang cara membangun hubungan yang baik dengan pelanggan diharapkan dapat meningkatkan loyalitas pelanggan. Kegiatan ini mengacu dari hasil penelitian hibah internal dari anggota tim PKM tentang customer relationship managemen (CRM). Bagi usaha ritel sangat penting membangun customer relationship managemen ( CRM) dalam meningkatkan dan mempertahankan pelanggan yang setia. Mitra yang dijadikan tempat kegiatan adalah bergerak dalam bidang perdagangan eceran di pasar tradisional delapan Tangerang Selatan , dan sudah melakukan usaha selama 6 tahun. Dengan observasi awal yang dilakukan pada mitra teridentifikasi beberapa persoalan yang dihadapi mitra tersebut diantaranya a). Kurangnya pengetahuan mitra dalam melakukan hubungan yang baik dengan pelanggan. b) kurangnya pengetahuan mitra menganalisis program customer relationship managemen (CRM) dalam mempertahankan pelanggan. Berdasarkan analisis masalah mitra , masih lemahnya pengetahuan akan customer relationship managemen (CRM) sehingga mitra belum mampu membangun hubungan dengan pelanggan. Metode yang ditawarkan pada kegiatan ini adalah pelatihan kepada pemilik usaha ritel secara daring. Hasil kegiatan ini menunjukkan bahwa mitra sangat antusias dalam mendengarkan dan berdiskusi tentang materi CRM yang disampaikan oleh TIM PKM. Dengan demikian pemahaman mitra tentang CRM akan lebih meningkat.
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