PurposeThe purpose of this paper is to introduce the concept of social noise. Under the influence of social noise, a social media user may adjust information behavior based on external cues, attempting to present themselves in a more desirable way to increase their social capital.Design/methodology/approachA qualitative study informed by an ethnographic approach was used to examine social media information behavior. Participants were observed using Facebook, followed by semi-structured interviews. Data analysis was theoretically grounded in thematic analysis but also adaptive to observations in the data.FindingsFour constructs of social noise were identified in the data. Identity curation emerged as the overarching consideration for individuals. The constructs cultural commitments and relationship management both had a strong presence within the data as well. The fourth construct, conflict management, was identified as social media users decided how to respond to individuals or information with which they did not agree.Originality/valueThis study reveals that social media users' awareness of observation by others does impact their information behavior. Efforts to craft a personal reputation, build or maintain relationships, pursue important commitments and manage conflict all influence the observable information behavior of social media users. As a result, observable social media information behavior may not be an accurate reflection of an individual's true thoughts and beliefs.
Two-dimensional The term "smart library" was coined by Aittola, Ryhanen, and Ojala in 2003, and librarians have been striving to implement smart libraries in different ways ever since. However, in the 15 years that have passed, no definitive explanation of a smart library has emerged, and it seems unclear what technologies or services truly make a library "smart." In a world of smartphones, smartwatches, and even smart homes, innovative librarians want to move toward creating next generation smart libraries, but how? Because the majority of studies relevant to smart libraries take a qualitative approach, a meta-synthesis of existing qualitative research on smart libraries has been conducted and analyzed. Three time-periods have been identified to demonstrate the transition of technology changing to meet users' needs.
Understanding the factors that influence trust in public health information is critical for designing successful public health campaigns during pandemics such as COVID ‐19. We present findings from a cross‐sectional survey of 454 US adults—243 older (65+) and 211 younger (18–64) adults—who responded to questionnaires on human values, trust in COVID ‐19 information sources, attention to information quality, self‐efficacy, and factual knowledge about COVID ‐19. Path analysis showed that trust in direct personal contacts ( B = 0.071, p = .04) and attention to information quality ( B = 0.251, p < .001) were positively related to self‐efficacy for coping with COVID ‐19. The human value of self‐transcendence, which emphasizes valuing others as equals and being concerned with their welfare, had significant positive indirect effects on self‐efficacy in coping with COVID ‐19 (mediated by attention to information quality; effect = 0.049, 95% CI 0.001–0.104) and factual knowledge about COVID ‐19 (also mediated by attention to information quality; effect = 0.037, 95% CI 0.003–0.089). Our path model offers guidance for fine‐tuning strategies for effective public health messaging and serves as a basis for further research to better understand the societal impact of COVID ‐19 and other public health crises.
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