We conduct a comprehensive study of development and deployment issues of six popular and important cloud systems (Hadoop MapReduce, HDFS, HBase, Cassandra, ZooKeeper and Flume). From the bug repositories, we review in total 21,399 submitted issues within a three-year period (2011)(2012)(2013)(2014). Among these issues, we perform a deep analysis of 3655 "vital" issues (i.e., real issues affecting deployments) with a set of detailed classifications. We name the product of our one-year study Cloud Bug Study database (CBSDB) [9], with which we derive numerous interesting insights unique to cloud systems. To the best of our knowledge, our work is the largest bug study for cloud systems to date.

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We present TaxDC, the largest and most comprehensive taxonomy of non-deterministic concurrency bugs in distributed systems. We study 104 distributed concurrency (DC) bugs from four widely-deployed cloud-scale datacenter distributed systems, Cassandra, Hadoop MapReduce, HBase and ZooKeeper. We study DC-bug characteristics along several axes of analysis such as the triggering timing condition and input preconditions, error and failure symptoms, and fix strategies, collectively stored as 2,083 classification labels in TaxDC database. We discuss how our study can open up many new research directions in combating DC bugs.