Abstract-In this paper we investigate the effects that team size has on geographically distributed team behavior and technology choice. We report results from a survey of distributed team members conducted within a large, multi-national technology manufacturing organization. Responses indicate that members of smaller teams participated more actively on their team, were more committed to their team, were more aware of the goals of the team, had greater awareness of other team members, and were in teams with higher levels of rapport. Larger teams are more conscientious than smaller teams in preparing meeting agendas. Team size was also associated with different technology choice: larger teams adopted technology to support the coordination of asynchronous work, while smaller teams adopted technology that primarily supported collaboration. We discuss the implications of distributed team size for team performance and technology adoption.
In this paper we investigate the effects that team size has on geographically distributed teams within a large, multi-national manufacturing organization. Survey responses from 109 members of distributed teams indicate that compared to members of larger teams, members of smaller teams participated more actively on their team, were more committed to their team, were more aware of the goals of the team, were better acquainted with other team members' personalities, work roles and communication styles, and reported higher levels of rapport. The data also show that larger teams are more conscientious in preparing meeting agendas compared to smaller teams. Consistent with their emphasis on coordination, larger teams adopted technology to support the coordination of asynchronous work, while smaller teams adopted collaboration technology. Implications for technology adoption are discussed.
It is likely that employees will work on a virtual team at some point in their careers. However, it is questionable how effectively organizations, training, and technology support the needs of virtual teams. Organizations must communicate what collaborative and knowledge-sharing behaviors are expected, establish reward and recognition systems that reinforce those behaviors, ensure that employees have the skills and tools required to fulfill those expectations, and develop managers that role model and reinforce the desired behaviors. Collaborative technologies must also become more self-managing, provide more compelling asynchronous capabilities, and consider that individuals may be part of many teams, thereby requiring better data aggregation and visualization.
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