ABSTRACT. Given that health department inspections of fast-food restaurants may not be sufficient to ensure compliance with food safety regulations, managers must be vigilant in ensuring conformity with practices that safeguard public health. This case study of one fast-food employee's experience at three different fast-food restaurants suggests that employees' training and supervision require more attention to safety procedures. Greater manager accountability for employee noncompliance and an increased emphasis on employee education could help fast-food restaurants minimize threats to public health and strengthen the fast-food industry.
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