Social changes over the last decades have led to changes at the workplace. This has led to physical and emotional exhaustion among workers resulting in excessive accumulation of workload and high burnout levels (Paiva et al., 2016). High burnout directly affects the physiological stability of individuals pre-disposing them to cardiovascular diseases, psychiatric disorders and gastrointestinal disorders (Paiva et al., 2016). The term "burnout" was coined by Freudenberger in 1974 to describe workers' reactions to the chronic stress commonly found in occupations involving numerous interpersonal interactions (Doulougeri et al., 2016). The document added that burnout is a psychological syndrome that involves a prolonged response to chronic emotional and interpersonal stressors. In addition, burnout syndrome refers to a situation in which workers appear disconnected from their job and everything seems to be senseless (Lorenz et al., 2010). Literally, this implies that the worker loses the sense of relationship to work.Burnout is a syndrome comprises of three dimensions; the first of which is emotional exhaustion, which is when someone is "emotionally overextended and exhausted by work." The second is depersonalization, which is categorised by "unfeeling and impersonal response towards recipients of one's care or service" and lastly low personal achievement, which is when people have "feelings