Companies are increasingly adopting social software to support collaboration and networking. Although increasing their employees' connectedness is a major driver for organizations to deploy enterprise social software (ESS), the social connectedness concept itself is still not sufficiently defined and conceptualized. The study therefore provides a richer perspective on social connectedness's role in an ESS context. The authors thus investigate (1) social connectedness's antecedents and (2) its impact on employees' individual performance. With a survey-based investigation among 174 employees of an international business software provider headquartered in Germany, the authors show that both reputation and a critical mass significantly influence employees' social connectedness. The authors further find that reputation's effect is significantly stronger than critical mass's effect and that social connectedness influences employees' individual performance positively. The findings are discussed in the light of psychological studies and deduce implications for theory and practice.
This paper presents an overview and history of the knowledge management (KM) research community at the Hawaii International Conference on System Sciences (HICSS). This community began as a mini-track in HICSS-27 and has since evolved into full track status with the name Knowledge, Innovation, and Entrepreneurial Systems for HICSS-50. The purpose of this paper is to acquaint KM researchers with a rich history of high quality KM research that has evolved through a series of name changes.
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