Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, textbased empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multiitem scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.
We describe EMOBANK, a corpus of 10k English sentences balancing multiple genres, which we annotated with dimensional emotion metadata in the Valence-ArousalDominance (VAD) representation format. EMOBANK excels with a bi-perspectival and bi-representational design. On the one hand, we distinguish between writer's and reader's emotions, on the other hand, a subset of the corpus complements dimensional VAD annotations with categorical ones based on Basic Emotions. We find evidence for the supremacy of the reader's perspective in terms of IAA and rating intensity, and achieve close-to-human performance when mapping between dimensional and categorical formats.
Predicting the emotional value of lexical items is a well-known problem in sentiment analysis. While research has focused on polarity for quite a long time, meanwhile this early focus has been shifted to more expressive emotion representation models (such as Basic Emotions or Valence-Arousal-Dominance). This change resulted in a proliferation of heterogeneous formats and, in parallel, often smallsized, non-interoperable resources (lexicons and corpus annotations). In particular, the limitations in size hampered the application of deep learning methods in this area because they typically require large amounts of input data. We here present a solution to get around this language data bottleneck by rephrasing word emotion induction as a multi-task learning problem. In this approach, the prediction of each independent emotion dimension is considered as an individual task and hidden layers are shared between these dimensions. We investigate whether multi-task learning is more advantageous than single-task learning for emotion prediction by comparing our model against a wide range of alternative emotion and polarity induction methods featuring 9 typologically diverse languages and a total of 15 conditions. Our model turns out to outperform each one of them. Against all odds, the proposed deep learning approach yields the largest gain on the smallest data sets, merely composed of one thousand samples.
We here examine how different perspectives of understanding written discourse, like the reader's, the writer's or the text's point of view, affect the quality of emotion annotations. We conducted a series of annotation experiments on two corpora, a popular movie review corpus and a genreand domain-balanced corpus of standard English. We found statistical evidence that the writer's perspective yields superior annotation quality overall. However, the quality one perspective yields compared to the other(s) seems to depend on the domain the utterance originates from. Our data further suggest that the popular movie review data set suffers from an atypical bimodal distribution which may decrease model performance when used as a training resource.
Emotion lexicons describe the affective meaning of words and thus constitute a centerpiece for advanced sentiment and emotion analysis. Yet, manually curated lexicons are only available for a handful of languages, leaving most languages of the world without such a precious resource for downstream applications. Even worse, their coverage is often limited both in terms of the lexical units they contain and the emotional variables they feature. In order to break this bottleneck, we here introduce a methodology for creating almost arbitrarily large emotion lexicons for any target language. Our approach requires nothing but a source language emotion lexicon, a bilingual word translation model, and a target language embedding model. Fulfilling these requirements for 91 languages, we are able to generate representationally rich high-coverage lexicons comprising eight emotional variables with more than 100k lexical entries each. We evaluated the automatically generated lexicons against human judgment from 26 datasets, spanning 12 typologically diverse languages, and found that our approach produces results in line with state-of-the-art monolingual approaches to lexicon creation and even surpasses human reliability for some languages and variables. Code and data are available at github.com/JULIELab/MEmoLon archived under
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