Suvi von Becker is a business Consultant at the Consultant company Talentree. She is a Master of Science in Technology who has expertise in building quality management systems for different kinds of organizations and businesses. She is also a coach and is now doing her PhD at University of Eastern Finland at the Department of Business. She is interested in areas such as value co-creation and participative development projects in companies.
This case study focuses on the creation and destruction of value from a reflexive perspective. More specifically, we examine how reflection reinterprets the meaning of the relationship between creation and destruction of value. The study's theoretical framework draws from discussions on the creation and destruction of value, while adding a new perspective based on retroactive sensemaking and purposeful reflection. The study data consist of personal interviews that were examined using qualitative content analysis. Our study shows how reflection can be a key dimension of value creation and destruction. In essence, it demonstrates how reflexive activity -performed by both the producer and the customer after the interactive co-creation and co-destruction phase -can reproduce a new understanding of their relationship.
This case study focuses on the creation and destruction of value from a reflexive perspective. More specifically, we examine how reflection reinterprets the meaning of the relationship between creation and destruction of value. The study's theoretical framework draws from discussions on the creation and destruction of value, while adding a new perspective based on retroactive sensemaking and purposeful reflection. The study data consist of personal interviews that were examined using qualitative content analysis. Our study shows how reflection can be a key dimension of value creation and destruction. In essence, it demonstrates how reflexive activity -performed by both the producer and the customer after the interactive co-creation and co-destruction phase -can reproduce a new understanding of their relationship.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.