This study explores how COVID-19-induced stress (CID) influences organizational trust, job satisfaction, self-esteem, and commitment in tourism and hospitality organizations. A total of 427 tourism affiliated employees in South Korea participated in an online survey. Using structural equation modelling (SEM), the proposed conceptual model reveals that CID stress in tourism/hospitality employees is negatively related to organizational trust, job satisfaction, and self-esteem which, in turn, is positively related to organizational commitment. CID stress also indirectly affects organizational commitment. The findings have significant strategic implications for tourism and hospitality organizations‒specifically, the provision of instrumental resources (e.g., safety glasses, latex gloves, hand sanitizers, facial masks) to alleviate their employees’ work-related stress during pandemics.
Resident participation is crucial to the success of tourism development at community-level destinations. This study examines the effect of residents’ participation on their support for tourism development at the community level through a case study of Gamcheon Culture Village, South Korea. Using the structural equation model (SEM), including the variables of participation of tourism development, community attachment, economic dependence, perceived positive impacts, perceived negative impacts, and attitude toward tourism development, this study found that participation in tourism development significantly influences residents’ attitude toward development. Residents’ participation not only directly affects their attitude toward tourism development, but also indirectly influences it by increasing their positive perception of tourism development. Results empirically reveal that resident participation is critical to tourism development, especially for destinations at the local level.
Amid the COVID-19 pandemic, our indoor and outdoor leisure activities have profoundly changed. However, research on the way people negotiate leisure motivations with constraints and the relationship between leisure and quality of life during the COVID-19 pandemic is scant. On the basis of in-depth interviews with 32 residents in South Korea in 2020, this study reveals that they proactively overcome leisure constraints; their leisure activities are not reduced but slightly modified (e.g. watching baseball games online vs. at a ballpark) or even increased (e.g. camping).When people articulate quality of life during the pandemic, work, health, and family are more salient themes than leisure and travel. Such finding is incongruent with previous research emphasising the importance of leisure and vacations in the quality of life. This study extends the model of leisure constraints negotiation to the context of a pandemic and advances our understanding of the multi-dimensional nature of the quality of life.
Using indigenous minorities in Xijian Miao Village in China as a case research, this research examined how residents' perceptions of tourism development could influence their affective commitment, altruistic behavior, and civic virtue. A total of 449 residents took part in the survey. Using structural equation modeling (SEM), this study found that affective commitment was significantly influenced by perceptions of tourism development. It also found that altruistic behavior and civic virtue had a positive relationship with residents' affective commitment.
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